Hostess

• Responsible for organizing, coordinating and planning of the restaurant reservations. 
  
• Welcoming, assisting and providing high quality service to guest at all times.
  
• Completing all opening, closing and hygiene checklists.
  
• Respond to all guest inquiries received via email and SMS.
  
• Taking guest food and drink orders according to operational standards, ensuring accuracy of items ordered and guest preferences when communicated, and up-selling whenever possible.
  
• Print menus for the restaurant including special artwork requests from guests.
  
• Ensure all promotional collaterals are up to date, such as LED display, website, bill talkers and table talkers.
  
• Memorize the menu, daily specials and monthly promotions.
  
• Escort guess to their preferred or allocated table.
  

Requirements

• At least 3 years of experience in F&B in a 5-Star establishment
  
• Preferably with previous experience as an F&B/Restaurant/Outlet Receptionist
  
• Must have good English communication skills (written/verbal)
  
• Detail oriented, excellent organization and communication skills
  
• Working knowledge of Microsoft Office, Micros, Avero & Netview point, MizziSoft