HR Assistant (Employee Relations)

Purpose of the Role:

The Employee Relations Assistant strengthen the employer-team member relationship through identifying and resolving workplace issues, regularly measuring team member satisfaction and morale, and contributing valuable support and insights to the company’s performance management system to foster a positive and productive work environment. 

Major Responsibilities:

• Maintain and update employee records in HR databases and systems. 
• Ensure compliance with labor regulations and internal policies. 

• Ensure all policies and procedures are effective, consistent, and aligned with the company's guidelines with the Labor Code upon implementation. 

• Ensure team members comply with the company policies and standard procedures. 

• Contribute to the development, implementation, and monitoring of policies and procedures based on local laws and regulations. 

• Prepares correspondence and briefing notes on incident reports and team member disciplinary and conducts issues in compliance with local labor laws. 

• Enforce due process on disciplinary cases: from issuance of Notice to Explain (NTE) to execution of corresponding Disciplinary Actions (DA) 

• Review documents/evidence, preparation of NTE, conduct admin hearing, preparation of notice of decision. 

• Handle necessary tasks and represent the company in labor cases at the National Labor Relations Commission and/or Department of Labor and Employment. 

• Prepare weekly and monthly disciplinary case reports.  

• Prepare and submit employment-related reports to the Department of Labor and Employment (DOLE). 

• Provides advice and assistance to management on responses/strategies specific to team member relations issues and agreement interpretation. 

• Resolve team member relations issues within 48 hours. 

• Create a friendly, welcoming environment for team members when approaching P&C with questions, grievances, or other HR-related concerns. 

• Improve key HR success metrics. 

• Ensure compliance with all local HR laws and policies. 

• Conduct confidential investigations into team member performance, harassment complaints, and potential termination actions. 

• Manage the exit and offboarding process, and generate attrition reports on a monthly, quarterly, and annual basis. 

• Implementation of company-initiated activities. 

• Ability to maintain confidentiality of employee information 
• Facilitate onboarding session on the Disciplinary Management Policy for the Line Managers. 

• Cater for any requests and concerns of team members regarding their employment. 

• Graduate of Human Resource Management, Psychology, Law or equivalent 

• Preferably with 1-2 years of experience in handling cases in DOLE or NLRC 

• Knowledge of Philippine Labor Law 

• Ability to handle negotiations between team members and the organisation, especially in labor-related matters 

• Proficient use of Google Tools, Excel, Word and PowerPoint 

• Excellent written and verbal communication skills 

• Ability to self-manage and show initiative to drive results 

• Flexibility - ability to multi-task, adapt to changing priorities and prioritize projects 

• Excellent interpersonal skills 

• 500K per incident HMO coverage + Dental & Optical benefits ​
• 2-week paid Christmas vacation​
• Electricity & Data subsidies​
• 25K Educational Assistance ​
• Training and equipment will be provided​
• Fixed Schedule of Mon-Fri from 7 AM to 4 PM​