Hospitality Enterprise Resource Corporation (HERC) is the shared services company of Filinvest Hospitality, the hospitality arm of the Filinvest Group. HERC provides centralized support services to Filinvest Hospitality's portfolio of hotels and resorts across the Philippines.
Through its shared services function, HERC supports core corporate operations, including Human Resources, Talent Acquisition, Compensation & Benefits administration, HR systems and data management, timekeeping, and employee services. By consolidating these functions, HERC ensures operational efficiency, consistency, and compliance, enabling hotel properties and business units to focus on delivering exceptional guest experiences.
As part of the Filinvest hospitality ecosystem, HERC plays a critical role in strengthening people operations and supporting business leaders through reliable, responsive, and professional shared services.
ABOUT THE ROLE
The HR Manager is responsible for ensuring the smooth delivery of core HR operations while serving as a trusted HR partner to business leaders. This role combines hands‑on HR operations expertise (Compensation & Benefits, Timekeeping, HR Services, HR Data) with HR Business Partnering, providing people advisory support aligned with operational and business needs.
KEY RESPONSIBILITIES
HR Operations
Manage day‑to‑day HR operations including:
Compensation & benefits administration
Timekeeping and leave management
Employee movements, onboarding, and exits
HR records and data management
Ensure accuracy and integrity of HRIS data and 201 files.
Coordinate with vendors (HMO, insurance providers, government agencies).
Prepare and submit required government and statutory reports.
Handle employee inquiries related to HR services and benefits.
HR Business Partnering
Partner with managers and leaders on employee relations, performance concerns, and people matters.
Provide HR guidance that supports business objectives while ensuring policy and labor law compliance.
Support employee engagement initiatives and stay interviews.
Translate HR data and insights into practical recommendations for leaders.
Leadership & Improvement
Lead and guide HR team members within HR operations or shared services.
Identify opportunities to improve HR processes and service delivery.
Prepare HR reports and summaries for management review.
QUALIFICATIONS
Bachelor's degree in Human Resources, Psychology, Behavioral Science, or a related field.
At least 7 years of overall HR experience, with strong exposure to:
HR Operations / HR Shared Services
Compensation & Benefits
Timekeeping and HR systems
At least 2 years people management experience.
HR Business Partner experience is highly preferred.
Experience in hospitality or service‑driven organizations is an advantage.
Strong communication, organization, and stakeholder management skills.
Detail‑oriented with a balance of operational discipline and business mindset.
WHY JOIN US
Be part of a growing hospitality organization under a respected Filipino conglomerate
Opportunity to balance operational HR leadership and strategic HR partnering
Collaborative, professional HR environment with room to make impact
HOW TO APPLY?
Email your CV to [email protected] Subject: Application – HR Manager Role
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