HR Manager - Generalist

About Fredley Group of Companies

We are a food and restaurant service established in 2014 by one of the youngest entrepreneurs in the Philippines, Avin Ong. We are a Philippine-based master franchise of more than 205 restaurants and cafes nationwide. These brands include Macao Imperial Tea, New York Fries and Dips, Nabe Japanese Izakaya and Hotpot, and Kenangan Coffee. 

For more details, please check our website at www.fredleygroup.com and follow us on our LinkedIn page at https://www.linkedin.com/company/fredley-group-of-companies/.

Job Title: HR Manager - Generalist

Department: Human Resources 

Location: Steelworld Tower NS Amoranto, corner Biak na Bato, Quezon City, 1114 Metro Manila, 11th Floor Fredley Group of Companies

Employment Type: Full-Time - Onsite

 

Job Summary:

The HR Manager – Generalist is responsible for leading and overseeing the full spectrum of Human Resources functions across Fredley Group of Companies. This role ensures that HR policies, programs, and initiatives are effectively implemented to support business needs across all brands and locations. The position manages core HR areas including recruitment, employee relations, compensation and benefits, training and development, performance management, compliance, and HR operations.

Responsibilities:

• Oversee end-to-end recruitment for Head Office and Operations roles.

• Collaborate with department heads to identify manpower needs and maintain an updated manpower plan.

• Ensure hiring timelines meet agreed Service Level Agreements (SLAs).

• Lead employer branding and sourcing strategy improvements.

• Serve as point of contact for employee concerns, grievances, and conflict resolution.

• Promote a positive workplace culture aligned with company values.

• Oversee planning and execution of employee engagement activities for HO and Operations teams.

• Ensure disciplinary actions are handled professionally and in line with company policy.

• Supervise payroll coordination, government benefits processing (SSS, PhilHealth, Pag-IBIG), and statutory compliance.

• Manage HR administrative functions including contracts, memos, 201 files, and HRIS updates.

• Ensure accuracy and timely release of HR documents such as COE, contracts, and clearance.

• Develop, update, and communicate HR policies, SOPs, and KOPs.

• Ensure compliance with labor laws, DOLE requirements, and internal company standards.

• Conduct internal audits on store/department compliance to HR processes.

• Identify training needs across departments and coordinate development plans.

• Facilitate onboarding and orientation programs for new hires.

• Support leadership development initiatives and productivity improvement programs.

• Oversee implementation of the company’s performance evaluation system.

• Guide managers/leaders in setting KPIs and managing performance improvement plans.

• Monitor probationary and regularization reviews, ensuring alignment with job expectations.

• Prepare and present HR metrics (attrition, hiring TAT, HC updates, ER cases, engagement scores).

• Provide data-driven insights to support business decisions and organizational improvements.

• Lead and mentor the HR team (TA, ER, Compensation & Benefits, HR Ops).

• Ensure efficient workflow, proper delegation, and continuous team development.

Qualifications:

• Bachelor’s degree in Human Resource Management, Psychology, Business Administration, or related field.

• At least 5+ years of progressive HR experience, with 2+ years in a supervisory or managerial role.

• Strong background in multi-brand or multi-branch companies (F&B/retail experience is an advantage).

• Solid knowledge of PH Labor Code and statutory requirements.

• Excellent interpersonal, leadership, and communication skills.

• Strong organizational, decision-making, and conflict-resolution abilities.

• Proficiency in HRIS systems, MS Office, and HR reporting tools.

What to do next? 

For this role, please submit your resume. There would be an initial screening from our Talent Acquisition Team and a final interview with the CEO. 

Please do take note that we will only reach out to candidate/s who passed our paper screening. 

Send your application now or refer a candidate to us! Thank you very much!