Job Description - HR Operations Specialist

Job Expectations:

  • Position Type: Experienced - Individual Contributor
  • Employment Type: Full-Time, Permanent (Direct Hire)
  • Work Setup & Location: Hybrid (2-3x onsite per week) - Ayala, Makati
  • Headcount: 3 FTEs Available
  • Work Schedule: Weekdays; Mid Shift
  • Industry: IT Consulting & Services

About the Job:

We are looking for an HR Operations Officer to join our client's team and support the execution of day-to-day HR operations and talent acquisition activities. In this role, you will assist with employee lifecycle processes, maintain accurate HR records, coordinate onboarding and offboarding activities, and provide support for internal recruitment requirements. You will work closely with the HR Operations & Talent Acquisition Manager and internal stakeholders to ensure efficient HR service delivery, compliance with company policies, and a positive employee experience in a fast-paced IT consulting environment.

Key Responsibilities:

  • Support day-to-day HR operations and administrative activities.
  • Coordinate onboarding and offboarding activities, including employment documentation, orientation, and system access requirements.
  • Maintain and update employee records, HR databases, and personnel files.
  • Process HR transactions, including employee movements, attendance, leave, and employment updates.
  • Assist with payroll coordination, benefits administration, and HR documentation.
  • Support internal recruitment activities, including job postings, interview scheduling, candidate coordination, and pre-employment requirements.
  • Coordinate with hiring managers, candidates, and recruitment vendors throughout the hiring process.
  • Prepare employment documents, certifications, reports, and other HR-related correspondence.
  • Respond to employee HR inquiries and guide standard HR policies and procedures.
  • Ensure HR records and processes are maintained in compliance with company policies and Philippine labor regulations.
  • Assist with HR projects and process improvement initiatives as assigned.

Qualifications:

  • Bachelor's Degree in Human Resources, Psychology, Business Administration, or a related field.
  • At least 3 years of extensive experience in HR Operations or General HR functions, preferably within an IT Consulting or Technology company.
  • Strong understanding of HR operations, employee lifecycle processes, and HR administration.
  • Experience supporting recruitment activities, including interview coordination, candidate management, and onboarding requirements.
  • Knowledge of Philippine labor laws, HR policies, and best practices.
  • Experience supporting payroll, benefits administration, leave management, and HR documentation.
  • Proficiency in Microsoft Office applications and HRIS platforms.
  • Experience with Applicant Tracking Systems (ATS) is an advantage.
  • Strong organizational skills, attention to detail, and ability to manage multiple priorities.
  • Excellent communication and coordination skills.
  • Ability to handle confidential information with professionalism and integrity.
  • Can start immediately, if possible.

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