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HR Supervisor

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Job Description - HR Supervisor

Job Summary

The HR Supervisor is responsible for the operational execution, coordination, and monitoring of HR programs and processes aligned with HR Centers of Excellence (COEs) and business requirements. The role focuses on hands-on implementation, workforce and cost controls, talent program deployment, employee relations management, and issue resolution while ensuring compliance, consistency, and continuity of HR services. The HR Supervisor acts as the day-to-day HR operational lead and escalation point for complex people matters.

Duties and Responsibilities

Talent Strategy Execution and Workforce Management
Implement approved talent strategy and workforce plans across critical roles and emerging capability needs in alignment with HR COEs.
Translate workforce plans into actionable hiring, movement, and deployment activities.
Monitor HR-related costs, headcount utilization, and manpower efficiency against approved budgets.
Support the end-to-end execution of talent management activities aligned with COE

HR Programs Implementation
Ensure end-to-end implementation of HR COE Programs to the business
Ensure comprehensive and relevant employee communication and employee enablement

Learning and Development
Learning Needs Analysis and Learning Solutions Design and Implementation: Facilitate company-specific learning needs and execution of business-specific learning interventions in Collaboration with L&D team for implementation

Organization Development
Pulsing, Diagnosis, & Interventions: Facilitate diagnosis of team and organizational issues, intervention planning including retention planning and initiatives deployment

Employee Relations/Labor Relations
Implementation of End-to-End Discipline Process: Manage labor relations across the Utilities Group and oversee the end-to-end implementation of the employee discipline process

Employee Engagement
Employee Engagement Activities Planning and Implementation: Ensure availability and oversee execution of engagement and health and wellness activities
Cascade and Planning for Employee Survey Results: Facilitate survey cascades, analysis, and action planning
Ensure the conduct of Exit Interviews, Analysis and Interventions: Implement retention initiatives based on exit interview results

Employee Issue Resolution
Level 3 (complex): Provide resolution on employee issues categorized at level 3

Crisis Management
Act as the primary point of contact during crisis management

Technical Competencies and Skills

Learning & Development, Employee Engagement & Communication, Employee Relations / Labor Relations, Crisis & Risk Management, HR Operations & Program Execution, HR Technology Tools Proficiency

Education, Trainings and Licenses Required

Bachelor’s degree in Human Resources, Psychology, Industrial Relations, Business Administration, 3-5 years of progressive HR experience, Prior experience in utilities, Strong interpersonal skills, With understanding of labor laws and HR best practices, Proficiency in HRIS systems and Microsoft Office tools, with at least 2 years in an HR Generalist role
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