HRIS Assistant (WFH-Night Shift)

About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Have you ever wondered how HelloFresh delivers thousands of meal boxes to customers doorsteps? Are you passionate about Supply Chain and Planning, and hope to impact the experience of thousands of customers? Are you obsessed with helping solving challenging problems and creating new solutions? If so, we look forward to hearing from you!

Job Overview

As an HRIS Specialist at our organization, your responsibilities include day to day support in employee lifecycle when it comes to data and resolving tickets on our new ticketing system - this may but not limited to will include: archiving personnel documents in Workday, generating letters and responding to employee queries, facilitating employment contract amendments, and maintaining high-quality HR master and movement data. Ensuring data accuracy, updating records, and reporting issues to the team are crucial aspects of your role. You'll collaborate with the People Operations Team to enhance the employee experience, maintain confidentiality, and contribute to overall team goals. Additionally, you'll handle ad-hoc admin processes to support operational efficiency.

Job Description

• Handle and prioritize tickets on the HR system, ensuring timely resolution of onboarding, offboarding, and ad hoc requests.

• Assist in coordinating the onboarding process for new hires by collecting necessary documentation, and providing administrative support as needed.
• Support offboarding procedures for departing employees by assisting with processing termination paperwork, and providing administrative support as needed
• Respond promptly to adhoc requests from employees and managers regarding HR-related inquiries, such as policy clarification, employment verification, and benefits administration.
• Collaborate with other departments, such as IT and facilities, to facilitate the execution of HR processes and procedures.
• Provide general administrative support to the HR department, including scheduling meetings, preparing reports, and handling routine correspondence.
• You create employee letters as per request.
• You maintain HR master data and movement data in Workday to ensure high data quality.
• You keep the data updated in Workday and correct data if needed.
• You ensure data accuracy and correct flow of information to the relevant stakeholders involved in the daily activities.
• You report any data issues to the Team.
• You assist the People Operations Admin Team in various workflows to enhance the employee experience.

• You protect operations by keeping information confidential.

• You contribute to team effort by accomplishing related results as needed.

• You perform ad-hoc, once-off admin processes as needed

SOFT SKILLS

• Excellent verbal and written communication, collaboration, and self-management skills with a strong focus on teamwork.
• Strong analytical, problem-solving, and critical thinking skills
• Assertive, responsible, and adaptable, with the ability to work in a fast-paced environment and navigate complex situations.
  

Why Work with us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

#hcindexed