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Human Resource Officer

Job Description - Human Resource Officer

Position
Summary:


The Human
Resources Officer (HR Officer) 
is an independent
contributor role responsible for implementing efforts
for HR operations, employee engagement, and benefits
administration. The role supports PH-based full-time employees and independent
contractors. They will play an important part in ensuring
that HR services are operational daily and
contribute to advancing strategic initiatives.



Key Objectives:
  • Optimize use of the existing HRIS platform to
    improve data accuracy, process efficiency, and end-user adoption

  • Streamline manual HR processes
    by leveraging existing or new HRIS functionalities

  • Design and implement an annual employee engagement
    calendar covering milestone events and routine activities 

  • Drive participation and awareness of engagement
    activities through consistent communication and promotion

  • Evaluate impact of engagement activities to gauge
    employee sentiment and inform engagement strategy

  • Coordinate end-to-end delivery of benefits programs
    (e.g., HMO, insurance, retirement/provident fund) with vendors and
    internal stakeholders

  • Support the design and execution of talent
    management programs (e.g., performance management, trainings, succession
    planning)

 
Duties and Responsibilities:

  • Maintain data integrity and accuracy across the HRIS
    through regular audits and clean-up

  • Ensure smooth and timely activation of
    employee milestones like onboarding, probationary reviews,
    and offboarding

  • Ensure timely and accurate administration
    of employee benefits, including enrollment, changes, and terminations

  • Assist in the handling of grievances,
    disciplinary actions, and disputes in line with company policy and labor
    law

  • Support the maintenance of positive
    employee-management relations through consistent policy application and
    communication

  • Ensure end-to-end accuracy of time and attendance
    records across assigned employee groups, ensuring 100% data integrity
    prior to payroll cutoff

  • Partner with Payroll to reconcile timekeeping data
    and resolve cutoff-related issues, ensuring on-time and error-free
    submission each cycle

  • Serve as the point of escalation for complex
    employee or manager concerns related to timekeeping and benefits,
    providing timely and policy-compliant resolutions

  • Maintain audit-ready timekeeping documentation and
    support internal/external audits as needed

 
Qualifications:

  • Bachelor's degree in any
    course or field

  • At least 5 years of solid and
    proven experience in human resources as a generalist

  • Experienced in managing HRIS platforms
  • Advance proficiency in Microsoft Excel
    (macro experience not necessary)

  • Strong knowledge of Philippine
    Labor policies and industry best practices

  • Strong interpersonal and communication skills,
    with ability to engage employees at all levels

  • Schedule may
    support day-shift, mid-shift, or night-shift 

  • Hybrid: 3 days
    onsite, 2 days remote


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