Human Resources Generalist

We are looking for HR Generalist who is highly organized, emotionally intelligent professional who thrives in a fast-paced environment and is comfortable supporting both administrative tasks and people operations.

Key Responsibilities:

Clinical Admin and People Operations (approximately 50% of role)

• Serve as the first point of contact for clinic staff (medical assistants, clinicians) when they have questions about schedules, time off, or pay
• Coordinate shift coverage during PTO, sick leave, or call-offs
• Log and enter PTO, track attendance, and manage staff schedules
• Prepare and submit payroll data through our PEO platform (biweekly)
• Assist on-site staff in tracking and ordering of office and medical supplies for each location
• Escalate complex or sensitive HR issues (e.g., disciplinary action, policy disputes) to PEO for assistance, while including leadership

Business and Sales Support (approximately 30% of role)

• Track key client renewal dates and prepare employer reports

Conduct patient outreach for failed payments, missing registration items, or incomplete forms (Need Business Associate Agreement for this)

General Admin Support (approximately 20% of role)

• Assist with job postings and interview scheduling
• Respond to routine internal or patient-facing questions
• Help document and maintain internal SOPs
• Be accessible via phone, email and text during EST business hours

• Excellent spoken and written English
• Must have experience supporting U.S.-based companies in healthcare or operations
• Highly organized, detail-oriented, and proactive in identifying and solving problems
• Strong interpersonal skills and ability to manage internal team dynamics professionally
• Proficient with Google Workspace, Canva, and basic CRM tools, healthcare records and billing software