IFFO - AirFreight Specialist (Export)

Bollore Logistics Philippines, Inc. is currently seeking an IFFO - AirFreight Specialist (Export) to join our team. In this role, you will be responsible for managing the airfreight export operations to ensure smooth execution and timely delivery of shipments.

Key Accountabilities:

1. Ensures that all necessary information and documents concerning outbound

inbound cargoes through the agents, internal / external customer are promptly and accurately disseminated to concerned parties.

2. Inquires the departure / arrival of carrier with various shipping lines and co-loaders / airlines

3. In charge of weekly reservation and booking with shipping lines / airlines, upon receipt of Transport Order from ODS

4. Prepare TOR for ODS TOM creation ( if required)

5. Ensures shipment ID are available in CW1 before carrier’s departure.

6. Prepares final Bill of lading for submission to carrier on or before departure.

7. Proofreads or checks if there are data discrepancies between House and Master Bills of Lading

8. Amends bill of lading of carrier and agents concerned prior carrier’s arrival at destination.

9. Sends pre-alert and/or shipping documents to destination office via e-mail or courier service (if required)

10. Coordinates trucking and/or brokerage requirement of shipment, if required

11. Ensure on time, complete and accurate turnover of documentation, rates (selling & cost) to designated biller.

12. Prepares request for check/payment for freight and other related bills.

13. Assists client on their booking requirements and other inquiries related to export shipments.

14. Make sure that Official Receipts are uploaded on time.

15. Ensure to meet the KPI KRA (Productivity, Accuracy, Events Data Quality , speed of invoicing)

16. Performs other functions that may be assigned from time to time

Execute transport orders in the TMS according to SOPs

1. Check all required documents & compliance : commercial invoice, packing list, cargo compliance (nature / geography /..)

2. Perform the transport plan according to CES booking instructions and local & global regulation

3. Produce documentation according to customer profile and country specifics

4. Organize pre & post-carriage with Road department or SSC

5. Input up to date information in the TMS : Tasks, milestones, events, deviations and any other relevant information to guarantee execution of the shipment and data quality according to customer SOP and our internal standards

6. Control detention and demurrage risk

Network interactions

1. Coordinate with COS in case of operational issues and on productivity

2. Coordinate with CES in case of amendment of solution and if needed

3. Coordinate with BPO, SSC and HUB to complete execution

Manage invoicing

1. Perform autorating

- control correct rate application

- If error is identified amend rate and esacalade issue to auto rating accountable

2. Post and send customer invoice according to customer SOP and internal standards

3. Assist accountable teams in case of invoicing discrepancies

Order Desk Support

Receive transport order

1. Receive transport order from handover from :

- CSS handover

- End customer contact email - phone

- EDI / Transport Request (TR) - accessible directly in TOM

Record Transport Order

1. Customer transport order creation

2. Transport order qualification : control of price availability, scope of work, 3rd parties, customer specific instructions, documents

3. Acknowledge customer

4. Handover to CES for routing optimization

* in case of EDI / TR record becomes control

Network interactions

1. Connect with CSS in case of missing or wrong price

Requirements

To be successful in this role, the ideal candidate should have:

• At least theree (3) years of experience in Freight Forwarding/Logistics industry
• Strong knowledge of export procedures, documentation, and regulations
• Proficiency in MS Office applications, Customs, E2M, CW1 and manifest
• Excellent communication and interpersonal skills
• Ability to work independently and handle multiple tasks simultaneously
• Attention to detail and problem-solving skills
• Customer-focused mindset and ability to build strong relationships
• Flexibility to work extended hours when required

Benefits

WHAT WE OFFER

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability.We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats. Benefits:

• Medical Insurance
• Group Life Insurance
• Paid Leaves
• Medical and Optical Reimbursement
• Birthday Token
• ***By applying to this position, you acknowledged the permission to share and view your resume/profile including confidential and personal information based on the process to evaluate your application and reconsider for other roles within Bollore Group.