IKEA for Business Sales Specialist, IKEA Pasay City

IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Philippines is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.

IKEA Philippines creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano Philippines Inc. owns and operates the country’s first and the largest IKEA in the world – IKEA Pasay City – which offers an omnichannel shopping experience. To learn more, visit IKEA.ph

About the job

Reporting to the IKEA for Business Sales Manager, this Team Leader’s responsibilities are developing, establishing, and verifying leads through active outreaching initiatives to provide a base for the regional sales management activities. He/she will also maximise sales in IKEA for business and to be a source of knowledge and expertise of the range, local market, etc. He/she will support the efficient work of the IKEA mechanical sales system to ensure continued execution and success of the IKEA Concept.

Your assignment

• Enable IKEA to build a stellar reputation for professional and prompt customer service through the creation of a rewarding end-to-end journey in different customer touchpoints
• You are the ‘expert’ in your area and translate this knowledge and competence into business opportunities
• Manage and maintain all incoming leads via the designated IKEA for Business website, email and/or contact number
• Proactively identify and contact potential clients and identify new business leads for IKEA Philippines, develop and follow-through IKEA for business quotations and orders
• Analyse market trends, sales records and customer needs to provide reliable and timely data to support the country sales team, and process IKEA for Business store orders invoicing
• With the support of customer relations, lead and follow through any after sales related topic to IKEA for Business customers
• Understand the relationship between sales and stock forecast for my department and work towards achieving goals through continuous evaluation and follow-up

Your profile

• You have experience in professional communication with corporate clients
• You have at least 3-5 years of experience in sales to professional customers, with proven track record, preferable within interior furnishings, or related industries
• You are passionate in home furnishing and actively learn about their features and benefits, and I proactively share this knowledge with the customers and colleagues
• You have a broad understanding of how to optimise the customer experience across physical and digital touchpoints
• You are enthusiastic, with strong desire to be part of a positive and challenging environment
• You have a strong stakeholder management ability, strong analytical and database structuring & management skills
• You are proficient in Microsoft Office especially MS Excel & Powerpoint
• You enjoy working with others to create a positive and different-with-a-meaning solutions, in a fast-paced and future-oriented environment that is focused on people's everyday life at home

We offer many benefits at IKEA other than just having the opportunity to work for a global company! Along with a focus on your personal and career development goals and being a part of an inclusive culture driven by values, you will be entitled to great initiatives including Annual leave, Medical and Dental, Family & Community leave, Co-worker discount, subsidized meals in our Co-worker Restaurant, Bonus program, full training and inductions.

This role requires flexibility in work hours, depending on store operational requirements.

Work Location is at IKEA Pasay City, Metro Manila, Philippines.

TACK!