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Inbound Sales Representative

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Job Description - Inbound Sales Representative

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

At Acquire Intelligence, our mission is to help business work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.

Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

Advance Your Career - Join us today and be part of a team where your work makes an impact!

WHY JOIN THE A-TEAM? Come for a career, stay for the fun!

  • HMO coverage for you and your family**

  • Yearly Kick Off Parties with major giveaways (like the car in 2023)

  • Get recognized through our ‘Value Awards’

  • Grow your career - yes, we love to promote internally

  • Do meaningful work and collaborate with the best

  • 900 promotions given each year

  • 2,700+ leadership training courses

Your Role Purpose & Objective 


My role purpose is to enable effortless home improvement through supporting tradies to build and expand their businesses. 

Your role is to follow up on inbound enquiries that come from tradies that request more information about joining the hipages platform, communicate the key benefits of the web based advertising new customers will receive as a member of hipages. 

You know you are successful when you are converting a high volume of customers, meeting and exceeding targets and KPIs, you’re able to use your expertise on the hipages product to leverage higher sales conversion rates and revenue. 


How you will add value 

● Meeting and exceeding daily, weekly and monthly KPI’s and sales targets (essential)
● Making a high volume of outbound / inbound phone calls (essential) 

● Explaining the key benefits of hipages with potential clients 

● Handling customers objections (essential) 

● Closing the sale and signing up new members 

● Developing and maintaining accurate product knowledge 

● Liaising with relevant internal departments to ensure that client’s needs are met

● Effective note taking on all client interactions and input into CRM system 


Competency Level 

hipages.com.au
Functional Competencies 

The Sales Experience: Proactively maintains own sales pipeline, driving personal sales to meet targets 

The Service Experience: Speaks with genuine enthusiasm and confidence about the hipages brand and product, following the script 

Sales Management Operations: Follows sales touchpoint process, adhering to QA process

Sales Drive: Motivated to achieve sales goals and targets 

Sales Resilience: Remains focussed on work when under pressure, showing an optimistic approach to work 


Behavioural Competencies 
 

Communication: Speaks clearly and audibly, checking for understanding

Relationship Building: Connects and develops rapport with others to build and maintain good working relationships 

Planning / Organising: Plans and prioritises own tasks and activities to meet targets

Commercial Acumen: Understands how hipages operates and makes money 

Your Experience 

  • Experience in a phone based role taking a high volume of inbound calls, preferably in a sales environment. Preferred experience in working to sales targets and KPI’s. 

  • 2 Years Sales experience


Who you will be working with 

● Working alongside a strong, established sales team 

Success Profile
 

In the first 3 months, the successful incumbent is expected to have delivered: 

● Have built a solid understanding of the hipages platform and be able to use this knowledge to maximise sales conversion rates and revenue 

● Be competent with the CRM system and be able to use it to effectively manage your sales pipeline 

● Have a basic understanding of the hipages journey after they’ve signed up onto the platform

● Have a basic understanding of the Sales Policy and follow the outlined guidelines 

● Be an expert in selling the benefits of hipages to tradies 

● Have developed a basic understanding of the Licensing requirements for each state and use  this knowledge to ensure we only let qualified tradies onto the hipages platform 

● Regularly met and exceeded weekly sales targets and KPI’s 

In the first 6 months, the successful incumbent is expected to have delivered: 

● Be an expert on the hipages platform and use this knowledge to leverage higher sales conversion rates and revenue 

● Be an expert in the CRM System and use it to maximise sales results 

● Be an expert in the Sales Policy and consistently follow the outlined guidelines

● Be an expert on the hipages customer journey for tradies after they sign up and be able to articulate this to tradies when needed 

● Be an expert on what Licenses are required in each state 

● Meeting and exceeding sales targets and KPI’s 

Join the A-Team and experience the A-Life!

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