Inside Sales Executive

Job Responsibilities:

• Generate new sales leads through cold calling, market research, and business intelligence activities.
• Research, identify, and structure information on potential customers using multiple data sources and media channels.
• Support national and internal sales campaigns by managing lead data, tracking KPIs, and monitoring campaign performance.
• Act as backup for the Sales team when Sales Managers are unavailable, ensuring customer requests and inquiries are handled in a timely and professional manner.
• Prepare and provide accurate pricing and quotations based on approved tariffs and procurement rates.
• Support Sales in locally controlled RFQs, including pricing coordination, documentation, and follow-up.
• Develop additional business from existing customer accounts through proactive engagement and opportunity identification.
• Conduct sales analysis on new and lost accounts, identifying trends, gaps, and improvement opportunities.
• Analyze quotation success rates and support initiatives to improve win ratios by identifying, rectifying, or escalating root causes.
• Assist Sales with customer accreditation, onboarding, and compliance-related requirements.
• Conduct competitor and market research to support sales positioning and pricing strategy.
• Maintain and update company profiles, sales presentations, and customer-facing materials.
• Manage promotional materials, catalogues, brochures, and internal sales documentation.
• Prepare internal sales reports and dashboards and support the organization of monthly sales meetings.
• Ensure high data quality and accuracy in CRM and sales systems, including Sugar CRM data quality standards.
• Communicate, transfer, and follow up on guidelines, policies, and instructions issued by Management and the Sales Department.
• Perform other reasonable duties or tasks as assigned to support sales and business objectives.

Job Qualifications:

• Minimum of two (2) years of experience within the freight forwarding, transportation, or logistics industry.
• Previous experience in sales, inside sales, customer service, or commercial support is preferred.
• Basic understanding of logistics services such as air freight, ocean freight, trucking, and related supply chain solutions.
• Strong communication and interpersonal skills with the ability to engage customers professionally by phone and email.
• Customer-oriented mindset with the ability to understand customer needs and support sales opportunities.
• Good organizational and time-management skills with the ability to manage multiple tasks and priorities.
• Analytical mindset with the ability to support sales analysis, reporting, and data quality requirements.
• Proficiency in MS Office applications; experience with CRM systems is an advantage.
• Self-motivated, proactive, and able to work independently with minimal supervision.
• Professional working attitude with a willingness to learn, adapt, and support business objectives.

Work Location:
Cebu / Davao / CDO / Pasay / Clark