Supports employee performance through the development of eLearning materials, programs and systems that are current, accurate, relevant and effective. In coordination with Business Subject Matter Experts and other IT Stakeholders design and release training materials to ensure successful long term business knowledge sustainability and user adoption of the solution. The position bears responsibility for implementing the most effective ways of learning in line with the Global Training Benchmark.
Responsibilities
Designs, develops, and deploys e-learning content based on business needs.
Develops computer-based training modules in support of the operations positions training, IT applications & processes and other organizational initiatives.
Develops course-specific job aids and performance support materials.
Participates in beta deliveries of new courses.
Maintains the company’s Learning Management System, including:
Uploading new courses
Managing learner registrations and progress
Assisting users with accessing courses and the creation of reports
Partners with other members of Training Department to develop eLearning versions of classroom and written training materials
Participates in project teams on a variety of initiatives, including new technology and new products
Reviews and tests new and revised curriculum offerings from other team members, providing feedback and suggestions for improvement; contributes to new curriculum or program ideas.
Evaluates and recommends new learning technologies to the organization
Provides data analytics regarding learner and curriculum success.
Provides reporting to management on project progression and completion.
Qualifications
3-5+ years experience in training materials design or web design
Demonstrated ability to decompose training requests, to plan and execute training documentation design, analyze proper training formats and delivery methods accordingly.
Experience in working in LMS platforms and learning design software such as SAP Enable Now.
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
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