Insurance Authorisation Officer

Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.

Why Join the A-Team?

Come for a career, stay for the fun!

• Enjoy 14 months of pay* 

• HMO coverage for you and your family 

• Yearly Kick Off Parties with major giveaways (like the car in 2023) 

• Grow your career - yes, we love to promote internally  

• Do meaningful work and collaborate with the best 

• 900 promotions given each year 

• 2,700+ leadership training courses 

A Glimpse into Your New Role

• Confirm the correct process and authorization obtained from insurance companies

• Adhere to the campaign’s Policies and Procedures

• Promote a positive perception of the campaign to all contacts

• Follow and adhere to all policies and procedures

• Enforcement of the Matrix Authority

• Work within the Vision, Mission and Values

• Adhere to Sales Centre Policies and Procedures

What You’ll Bring

• Immediate to Advanced computer skills

• Resilient temperament

• Calm disposition

• Attention to detail

• Comfortable with repetition

• Clear and effective communicator (verbal and written)

• Intermediate+ Excel

• Ability to effectively recognize and prioritize tasks appropriately

• Comfortable with unpredictable workloads

• Willingness to adapt and develop different skill sets as required

• Previous experience in a role involving data entry and repetition featured highly

• Understanding of insurance claims process

With a diverse global team working together, we proudly embrace and live by these shared values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.

• Impact: Do, get it done, create impact.

• Passion: Be positive, bring passion and energy.

• Transparency: A transparent team can help each other.

What are you waiting for?

Join the A-Team and experience the A-Life!