INT-8D89582

The Workspace Solutions Manager at KMC is a strategic role responsible for driving sales conversion by understanding client requirements, crafting tailored workspace solutions, and managing the full sales lifecycle — from initial client engagement to deal closure. The ideal candidate combines strong commercial acumen with deep knowledge of workspace trends, design, and real estate.

This role involves leading workplace design workshops, managing client relationships, responding to RFPs, negotiating contracts, selecting appropriate sites, and working cross-functionally to ensure successful solution delivery. Proficiency in CRM and ERP systems is essential, as is the ability to balance strategic thinking with hands-on execution.

• You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
• Making sound decision-making and flexibility to ensure team dynamics and productivity.
• Hybrid work setup
• Competitive salary and benefits
• HMO + free dependent
• Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

Key Responsibilities

1. Business Development & Sales Lifecycle

• Develop and implement strategies to generate qualified leads via digital campaigns, social media, industry networks, referrals, and partnerships.

• Conduct market research to identify new business opportunities, client segments, and workspace trends.

• Evaluate and qualify leads based on alignment with KMC’s offerings and business goals.

• Manage the full sales process: lead qualification, client presentations, proposal generation, site tours, negotiations, and deal closing.

• Respond to RFPs and prepare compelling proposals customized to client needs.

2. Client-Centered Solutions Creation

• Engage with clients to uncover workspace needs, growth plans, team dynamics, and preferred locations.

• Collaborate with design, real estate, and operations teams to create tailor-fit workspace solutions.

• Lead workplace strategy sessions and design workshops that align with the client’s business objectives.

3. Site Selection & Negotiation

• Identify suitable KMC properties or sourcing options based on client requirements.

• Facilitate site visits and guide clients through available solutions.

• Lead pricing discussions and contract negotiations to ensure a win-win outcome.

4. Internal Collaboration & Systems Management

• Work closely with marketing, real estate, project delivery, and legal teams to ensure smooth client onboarding.

• Utilize CRM (e.g., HubSpot, Salesforce) and ERP platforms to manage client data, pipeline status, and reporting.

• Maintain detailed records of interactions, proposals, contracts, and client feedback.

Qualifications

• Bachelor’s degree in Business, Real Estate, Marketing, Architecture, or related field.

• 5+ years of experience in a similar  role, preferably in workspace solutions, flexible offices, or commercial real estate.

• Proven track record in B2B sales, business development, or client solutions management.

• Strong understanding of office space planning, hybrid work trends, and client workplace needs.

• Excellent communication, presentation, and negotiation skills.

• Familiarity with CRM and ERP systems

Key Competencies

• Client-Centric Thinking

• Strategic Planning

• Deal Negotiation

• Workplace Design Understanding

• Market Awareness

• Relationship Building

• Tech Savvy (CRM/ERP)