Intake Support Technician Lead (US Healthcare)

Work Setup: 100% Onsite
Location: 19th Floor, CyberOne, Eastwood Ave, Bagumbayan, Quezon City, 1800 Metro Manila
Shift: Graveyard/Nightshift (Eastern time zone)

Job Summary:

The primary responsibility of the Patient Care Coordinator/ Intake Support Technician (IST) is processing fax and email documents and accurately entering new patient information as well as possibly answering inbound calls secondary to Customer Service Representatives.

Duties and Responsibility:

• Accurately obtains and enters all new patient data and notifies the appropriate staff.
• Scans and assigns all documents from email, faxes, and other sources into the patient's electronic medical record and notifies appropriate staff.
• Amazing attention to detail
• Ability to coordinate and work with owners, implement strategic initiatives, and lead a team
• Answer inbound calls secondary to Customer Service Representatives.
• This position will develop into a lead position for other Intake Technicians as the team grows.

Job Requirements:

• Bachelor's degree of any related field.
• At least 5+ years of experience in medical office (US Healthcare)
• Experience in leadership is required.
• Proficient in Microsoft Office Suite and EMR software.
• Familiarity with infusion practices and medical codes
• Experience with WeInfuse software is a plus.
• Familiar with HIPAA guidelines
• Able to perform basic mathematical computations
• Attention to detail.

WHY INTELASSIST?
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