INT-E465284 | HR BUSINESS PARTNER OFFICER

The Purpose Driven Career Objectives of a Human Resources at KMC:

The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to management on human resource related issues. The successful HRBP acts as an employee champion and change agent. The role assesses and anticipates HR ­related needs. Communicating needs proactively to all the business management and seeks to develop integrated solutions. The position formulates partnerships across the HR function to deliver value­ added service to management and employees that reflects the business objectives of the organization. The position may include international human resource responsibilities. The HRBP maintains an effective level of business literacy about the business unit’s financial position, its midrange plans, its culture and its competition.

To apply for Human Resources, you are excellent at:

• • To establish and develop a strategic relationship with client stakeholders and other HR Business Partners by understanding the business needs and recommends the necessary approach in driving its business directives in accordance and compliance to both the Philippine labor laws and company specific guidelines. (Strategic Partnership)
  • To identify, understand and support the business using data driven studies and recommend or provide systematic approach or resolution. (Data Driven Solution)
  • To take active participation in any business-related changed management and effectively communicate the information to the stakeholders, business leaders and/or employees. (Change Agent)
  • To further align the huge portion of “business sense and acumen” of any HR person sitting in our accounts. That our best interest is to grow all businesses through superior HR services vs the traditional HR. (Business Driven)
• Employee (Labor) Relations
  • To implement discipline management and ensure that due process is followed in compliance to both the Philippine labor laws and company specific guidelines.
  • Enabling the exit management process by ensuring separating employees undergo a rigid and proper exit process and completes specific requirements and can sign off quitclaim and waiver.
  • Spearheads the Exit Interview Process and leverages on the acquired information to build on retention and process improvement initiatives of the company.
• Human Resources Service Delivery
  • Point of contact for all concerns in relation to one’s employment including necessary documentation and certifications.
  • Conducting and facilitating HR-related enablement sessions to ensure that employees are kept updated as well as informed on the latest policies, guidelines, and systems in use essential to the completion of the employee’s work.
  • Conducting regular site visits to clients and be involved in status checks meetings with each to better understand the HR needs of the business.
  • Ensuring that all HR-related service level agreements (SLAs) are met within the specified timelines.
• Performance Management
  • Ensuring timely communication, execution, and completion of the performance evaluation process for beginning mid and year end appraisals.
  • Overseeing and reviewing employee movement documentation to ensure accuracy in records and employees are updated of their new movements and/or status within the organization.
• Employee Engagement
  • Providing partnership to the business unit to identify strategies to increase employee engagement through effective communication, policies, and practices.
  • Overseeing all HR proponents in company events and is involved in the design and development of each initiative and ensures these are aligned with business needs.
• Timekeeping and Payroll
  • Verifying attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Handling or escalate complaints or questions regarding discrepancies.
  • Managing input of bonuses, commission and/or deductions.
• Training and Development
  • Conducting orientation, onboarding and other development related programs as needed to the organization.
  • Identifying training needs by evaluating strength and weaknesses
  • Periodically evaluate ongoing programs to ensure that they reflect any changes
  • Staying abreast of the new trends and tools in employee development
• Organizational Development
  • Creating and implementing programs at work that connect employees with business goals.
  • Consulting with management and other leadership to identify business processes.
  • Identifying and evaluating business initiatives to ascertain appropriate programs that meet company goals.
  • Developing methods for data file formatting, data analysis methodologies, and management reporting.
  • Creating effective strategic planning methods.
  • Identifying data collection tools, data sources, benchmarks, and performance targets.
  • Implementing major changes in all aspects of operation.
  • Talking with management to identify specific work situations requiring employees to better understand changes in policies, procedures, regulations, and technologies.
  • Developing methods of measuring if performance management aligns with organizational goals
  • Diagnosing potential organizational problem areas.
  • Creating definitions of desired individual or group performance.
• HR Compliance
  • Ensuring that all HR-related deliverables, documentations, action items are submitted, filed and/or processed within a prescribed period in relation to but not limited to labor law standards, all forms of internal and external audits and/or government mandated directives.
• Special Projects
  • Tasked to take on additional projects as necessary and as per instructed by immediate superior or one up manager

Your Success Profile includes:

• At least 3+ solid years experience in Employee/Labor Relations
• Preferably exposed in the BPO Industry (willing to render night shift, if needed)
• With experience with account management handling more than 200 FTEs
• Vastly knowledgeable with the Labor Law of the Philippines
• Proficient in Microsoft Office Suite (preferred)
• Strong Employee Relation’s experience at Field and Specialist
• Project Management Skills
• Amenable to SHIFTING schedule
• Must be willing to work in our BGC site