Integrations Specialist

Primary Responsibilities

• Be the main point of contact regarding technical concerns on Escrow.com’s APIs, webhooks, and other integration products.
• Review the needs and requirements of clients, and recommend APIs or integration products that would best suit them.
• Provide guidance for ongoing client integrations, ensuring their successful implementation.
• Be involved in technical discovery discussions with potential clients, and provide them an overview of how integrations with Escrow.com work.
• Make updates to Escrow.com’s API when necessary, including bug fixes or implementing new APIs for integrations.

Qualifications are required/must for applicants

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Strong problem-solving and debugging skills.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical clients.
• Strong knowledge of API design principles and web technologies (REST, JSON, XML, etc.).
• Attention to detail and a commitment to delivering high-quality support.

Nice-to-haves/pluses

• Proficiency in Python
• Knowledge on Javascript, CSS, HTML and other programming languages
• Experience with monitoring and troubleshooting tools (Kibana, Grafana, etc)

• Experience with Postman, Chrome DevTools
• Experience in using design tools such as Figma, or Moqups
• Knowledge in the payments industry