Interior Trade Account Sales Manager USA

Interior Trade Account Sales Manager USA

Interior Trade Account Sales Manager USA

En Gold is an Australian brand located in Melbourne, Australia and Cebu City, Philippines. We strive to create a platform of thoughtfully crafted wares by offering a selection of works from around the world alongside our own designs. En Gold supports slow interiors by producing in limited quantities to ensure we minimize waste and promote conscious consumption. 

We are committed to searching the world to offer a distinguished aesthetic to the En Gold customer and provide pieces that can be cherished for a lifetime.

Our focus is promoting traditional Filipino craft and as such has seen our company expand into building a second head office in Cebu near our main manufacturer. 

En Gold is a highly regarded and desired brand in the furniture industry. We pride ourselves on delivering exceptional customer experiences and providing high-quality products. As a Client Care Assistant, you will have the opportunity to join our close-knit team, contribute to our positive company culture, and make a meaningful impact on our growth.

 Job Overview: 

As a Trade Account Manager for En Gold US, you will play a pivotal role in fostering and managing relationships with trade and designer clients across the United States. Your primary objective will be to drive sales growth, cultivate brand loyalty, and ensure exceptional customer satisfaction within the trade segment. You will serve as the primary point of contact for trade clients, providing them with personalized support, product expertise, and tailored solutions to meet their specific project needs. 

Responsibilities: 

• Client Relationship Management: 

• Build and maintain strong, long-term relationships with trade and designer clients, understanding their unique preferences, requirements, and project timelines.

 • Act as the main point of contact for all trade-related inquiries, providing prompt and professional assistance via phone, email, and online meetings.

2. Sales Growth and Business Development:

 • Develop and implement strategic plans to expand the trade client base and increase sales revenue within the designated territory. 

• Identify new business opportunities, partnerships, and collaboration prospects with interior designers, architects, contractors, and other trade professionals.

3. Product Knowledge and Expertise: 

• Stay updated on the latest trends, designs, and features in the furniture industry, maintaining a comprehensive understanding of our product offerings and capabilities.

 • Educate trade clients on the product designs, features and benefits of En Gold furniture collections, assisting them in selecting the most suitable solutions for their projects. 

4. Project Coordination and Support: 

• Collaborate closely with internal teams, including sales, design, logistics, and customer service, to ensure seamless project execution and timely product delivery. 

• Provide proactive support and guidance to trade clients throughout the project lifecycle, from initial concept and product selection to delivery and installation.

5. Customer Satisfaction and Retention:

 • Anticipate and address any issues or concerns raised by trade clients promptly, striving to exceed their expectations and deliver exceptional service at every interaction. 

• Proactively follow up with clients’ post-project completion to gather feedback, address any outstanding issues, and nurture ongoing relationships to drive repeat business and referrals. 

Requirements: 

• Prefer prior experience in furniture sales or a related field (e.g., retail). 

• Bachelor’s degree in business administration, Marketing, Interior Design, or related field (preferred). 

• Proven track record of success in sales, account management, or business development, preferably within the furniture or interior design industry. 

• Excellent communication, interpersonal, and negotiation skills, with the ability to engage effectively with diverse clients and stakeholders. 

• Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously and meet tight deadlines.

 • Proficiency in CRM software, Microsoft Office Suite, and other relevant tools for sales tracking, reporting, and customer relationship management. 

• With Furniture Showroom experience.

• Join a respected and highly desired furniture brand in the industry. 

• Become part of a supportive and close-knit team. 

• Enjoy a company culture that values creativity, innovation, and collaboration.

 • Receive excellent bonus structures based on performance. 

• Exclusive staff discount on furniture products.

 • Earn an additional week of annual leave upon completing 12 months of employment. 

• Opportunities for personal and professional growth. 

At En Gold we uphold and take ownership and pride of our company core values. 

Authenticity: 

Is the foundation of our brand’s personality. We are passionate of our origin and history, and what makes us one of a kind. 

Community:  

Our commitment to sustainability and care for our environment and community is lasting. Achieved by social consciousness, slow interiors, and dedicated focus on true artistry. 

Growth: In our people, our brand, our product, and vision. 

Integrity:  

We believe in and uphold each other, our artistry, and our product, which immerses our unity. 

Offering a home for one-of-a-kind creations, which fosters individuality within our team and service. 

Join our dynamic team and become an integral part of our mission to inspire creativity and elevate spaces through exceptional furniture solutions for trade professionals across the United States. If you are passionate about furniture and interior design and have experience in sales and customer service, we encourage you to apply for this exciting opportunity.

Thank you in advance. Shortlisted candidates will be contacted.

Your application will include the following questions:

How many years' experience do you have as a sales account manager?

Do you have experience in a role which requires relationship management experience?

How many years of B2B sales experience do you have?

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