Intra-Day Operations Associate

• You will be the point of contact for processing and identifying schedule exceptions (e.g. trainings, coaching) including minimum length, approval, data entry responsibilities, and tracking.

• You will be responsible in real-time adherence and queue management for business operations and monitoring and managing site activities to support client/account service level agreements. • You will ensure that scheduled team logins/ logout on time, and managing, controlling, and reporting non-adherence to schedules. • You will be managing required real-time reporting requirement deliverables via service menus and ad-hoc requirements.

Requirements

Open to college graduates, college undergraduates and associate degree graduates with related work experience •Real Time Analyst in a BPO industry • Amenable to work in Quezon City, Mandaluyong, Taguig, or Alabang • Willing to go back on-site once recalled

 

Hiring criteria

You should have or be completing the following to apply for this opportunity.

OPTION A

Entry pathway

Degree or Certificate

Minimum Level of Study

Graduate Diploma or higher

Study Field

B

B Business & Management

OR

OPTION B

Entry Patway

Graduate Success Stories

• Graduate stories

"Accenture emphasizes work-life balance for their employees, unlike the usual 9-to-5, we aren’t expected to report onsite every day. And in fact, I usually go to the office only about once a month. "

Project Controls Services Associate at Accenture PH

I enjoy the most is answering email inquiries and requests, even if it’s a bit tiring, I always extend help to my stakeholders.

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