Invoice to Cash Specialist I

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The Cash Applications Specialist is responsible for processing customer receipts and adjustments in an accurate and timely manner for specific business sectors and countries serviced by GS Manila.The Cash Applications Specialist is responsible for processing customer receipts and adjustments in an accurate and timely manner for specific business sectors and countries serviced by GS Manila.

Tasks/Duties/Responsibilities

• Processes and reconciles cash receipts, bank statement and remittance advice.
• Ensures that all incoming payments applied are balanced, free of discrepancies and conform to policies and procedures
• Works closely with Collections team for customer payment and claims reconciliation
• Prepares customer's statement of account, requests for refunds and write-offs/write-ons when there are credits on the customer's account
• Generates and reconciles closing reports
• Ensures service levels and targets are met as per Service Level Agreements.
• Ensures proper and timely escalation of issues so that they are resolved to meet internal and external expectations
• Identifies opportunities and participates in process improvement projects within the Cash Applications and AR reporting process
• Ensures all process documentations are current.
• Support internal or external audits as needed.

Required Qualifications

• Bachelor degree in Accounting or Finance 
• Excellent communication skills, with the ability to collaborate with a variety of stakeholders. Foreign language capability (Japanese, Korean, Mandarin, Thai) is a plus
• Working knowledge of SAP is a plus
• Technology proficiency in Microsoft Office
• Excellent data entry and processing skills with an eye for detail and accuracy
• Ability to multitask and manage time and multiple deadlines
• Must possess ability to work independently with minimal supervision
• Experience in shared services center of a multinational corporation desirable