IT Account Manager

Location: BGC, Taguig (Onsite)


Schedule: Dayshift


Qualifications:
- Obtained a Bachelor's Degree
- Minimum of 2 - 5+ years of experience in IT project management or a related role.
- Proven experience in aligning IT plans with business goals and strategies.
- Demonstrated experience in managing client relationships and conducting regular client touchpoints to provide project status updates.
- Experience in ideation and initiation activities for IT enhancements and subscriptions


Responsibilities:
Align IT plans of business units with the business units’ goals and strategies.
Conduct regular client touchpoints to provide status of priority projects and BAU requests.
Overall accountable for the ideation activities and initiation activities for enhancements and subscriptions.
Review and coordinate with appropriate business units for the relevant costs and budget associated to their projects.
Works with the business and ITG in defining priority levels for the clients’ system requests; negotiates with clients on issues related to resource contention and delivery dates
Handles the assessment and evaluation of BAU system enhancements requested by business units
Participates in the preparation of the business case and high-level requirements documents, in support of firming up technology solutions for clients’ specific needs
Establish collaboration and teamwork with business units, key personnel and stakeholders
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