IT Business Solutions Manager

About the job: IT Business Solutions Manager (Hybrid) | Makati

Work Setup: Hybrid (3x / week onsite) | Makati

Work Schedule: Monday to Friday (8am-5pm)

Responsibilities:

1. Strategic Partnership & Leadership:

• Build and maintain strong relationships with business unit leaders (e.g., Finance, HR, Sales, Marketing) to understand their goals, challenges, and operational processes.
• Develop and own the technology roadmap for assigned business domains, aligning it with the overall corporate strategy.

2. Solution Discovery & Delivery:

• Oversee the entire lifecycle of business solution projects, from initial concept and business case development through to implementation and post-launch support.
• Facilitate requirements gathering sessions, document detailed user stories, and define scope for new initiatives.

3. Project & Portfolio Management:

• Manage a portfolio of projects, ensuring they are delivered on time, within scope, and on budget.
• Define project success criteria, KPIs, and metrics, and communicate progress to stakeholders.

4. Business Process Optimization:

• Analyze and model current and future-state business processes to identify opportunities for improvement and innovation.
• Champion change management initiatives to ensure high user adoption and realization of business benefits.

Qualifications & Experience

Required:

• Bachelor's degree in business administration, information systems, computer science, or a related field.
• 7+ years of progressive experience in a business analysis, solutions architecture, or IT consulting role, with at least 3 years in a managerial capacity.
• Proven experience leading the implementation of enterprise software (e.g., ERP, CRM, HCM) and/or custom application development projects.
• Strong understanding of various software development methodologies (Agile, Scrum, Waterfall).
• Demonstrated experience in business case development, financial modeling, and ROI analysis.

Preferred:

• Master of Business Administration (MBA) or similar advanced degree.
• Professional certifications such as PMP (Project Management Professional)
• Experience in the health and HMO industry