IT Customer Support Intern

Discover endless opportunities for personal growth by embarking on a learning adventure with Infobip!

Infobip is a global leader in omnichannel engagement, providing a wide range of messaging channels, tools, and solutions for advanced customer engagement, authentication, and security. They simplify consumer communications for clients, fostering business growth and improving customer experience through fast, secure, and reliable solutions.

Your role

• Go through the onboarding program to learn about products, solutions, and business. 
• Learn how to attend to customer inquiries and problems in varying critical and non-critical situations. 
• Grow your technical expertise in many areas and specifically develop your troubleshooting skills and mindset 
• Help with improving internal processes, customer experience, and the quality of service we are providing. 
• Be matched with a mentor so that we ensure maximum benefit from this program for you. 

Interns acquire knowledge through hands-on experience and receive ongoing feedback from mentors, which promotes development. By offering a variety of programs for students, job seekers, and educators, Infobip invests in up-and-coming talent. Their dedication to creating a welcoming environment places a strong emphasis on having a positive impact on people's lives and promoting interest in STEM fields and vocations, which makes them a great place for interns to get training.

• After finishing their apprenticeship, Infobip interns may be eligible to get a permanent job offer, contingent on their performance and the needs of the company.
• The apprenticeship is a compensated program that offers participants financial support.
• Collaborating with firms that have a significant impact guarantees that interns will always be taking on challenging tasks, pushing the envelope, and having an interesting work experience.
• Benefits After Apprenticeship:
  Competitive pay
  Allowance for travel
  Arrangements of pay for expatriates traveling on business
  Bonuses and holiday incentives
  Fully outfitted group assistance
  Organized activities and team building
  Sports facilities
  Stocked kitchen for a life that is balanced

The internship at Infobip puts your professional development first. Work in real-world situations, get continuous feedback from mentors, and benefit from a customized approach to skill development for career advancement.

Work-life balance

They place a high priority on work-life balance by fostering a positive work atmosphere, controlling equipment requirements, planning sporting events and team-building exercises, and keeping the kitchen well-stocked. This dedication guarantees the employees a happy and satisfying existence at work and in their personal lives.

Company culture

The core values of Infobip culture include cutting-edge innovation and luring, nurturing, and keeping elite talent from around the world. They value the team's variety of viewpoints and represent the spirit of humble engineers who value customer attention, employee empowerment, practical experience, and a common love of innovation and technology.

About you

• A final-year undergraduate seeking an academic internship or on-the-job training (OJT) position at a global corporation.
• Possess a background in engineering, technology, or other related subjects for education.
• Aspire to be an engineer who is knowledgeable about the company as well as the technical aspects of IT solutions.
• With great communication abilities.
• Can work from the office in Bonifacio Global City, Taguig City, at least twice a week.

How to apply

To start your application, simply click the "Apply on Employer Site" button on this page.

On the career page, proceed by clicking the "Apply " button to submit your details and initiate the application process.

Source/s:

The following sources were used in researching this page:

• infobip.com
• cdn-web.infobip.com
• youtube.com

Work rights

The opportunity is available to applicants in any of the following categories.