IT Governance and Compliance Head | CMMI

IT Governance and Compliance Head | CMMI

Security (Information & Communication Technology)

GENERAL RESPONSIBILITIES:
Governance and Compliance Head is responsible for overall ISO and CMMI Audit and Compliance, Risk Management and Delivery Excellence of Yondu Services

DUTIES AND RESPONSIBILITIES:
GOVERNANCE
● Project Governance - oversight and guidance to ensure that projects are delivered on time, within budget and meeting objectives. Establish project governance framework, define project management practices, and conduct project reviews.
● Policy Development Implement delivery governance policies and procedures (IT security, project management, risk management)
● Risk management - identify and assess related risks and develop strategies to mitigate and manage risk.
Establish process for monitoring and reporting risks to stakeholders and collaborate with BUs to implement risk
mgmt controls
● Delivery Performance Measurements - Establish KPIs and metrics to evaluate effectiveness and efficiency of delivery operations. Includes monitoring of SLAs, tracking service performance, measuring process maturity
● Provide detailed Root Cause Analysis (RCA) on identified Escalations or Issues. To be reported on a weekly/monthly basis to Delivery teams and Stakeholders.
● Governance Awareness - provide training and programs to enhance understanding of IT governance principles and practices across delivery and other stakeholders. Promote awareness of policies, standards and processes.

AUDIT AND COMPLIANCE
● Project Audits specific to Operational Procedures such as Project Management, Project Implementation Plans, Project documents, Delivery Excellence activities, and the like.
● Annual audits on compliance/adherence to company policies (BCP, Data Privacy) ISO 27001
● Internal Audit, tracking of OFIs, action items, audit plans and checklists
● CMMI Compliance Audit, tracking of action items, continual improvement and coordination with external auditors
● TMMI Compliance Audit , tracking of action items, continual improvement and coordination with external auditors

JOB SPECIFICATIONS:
● Education – At least graduate with a Bachelor’s Degree in IT, Computer Science, Engineering or any related course.
● Related Work Experience – 5+ years of working experience in IT
● 3+ years experience in IT Audit, Governance or Delivery Excellence
● Experience in CMMI / ISO certification
● Minimum of 3 years of experience in Operational compliance requirements Service Reporting including Service Level
Agreements and Operational Level Agreements Risk management or assessment

Skills:
● Background in ITSM & Software Development is required
● Solid project management skills (in particular: change and implementation management, risk and issue management, tracking, reporting, stakeholders management)
● Experience with driving projects remotely or working in virtual environment
● Up-to-date knowledge of IT and digitalization

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