IT Support Specialist | Hybrid

• Hardware replacement and repairs
• Hardware deployment
• Software installation, troubleshooting and configuration
• Monitor the help desk line for calls
• Incident resolution for day-to-day support
• User support in Active Directory and OIffice365
• Manage user security in adherence to CenterLine policies
• Participate in continuous improvement projects and initiatives

• A basic understanding of networking, NTFS permissions and ACLs, computer hardware and Windows administration
• Windows Server environment with Active Directory an asset
• Office365 Administration
• Microsoft SQL Server experience an asset
• PowerShell/batch file scripting an asset
• Customer service experience an asset
• Written and oral communication

ZigZag is committed to building a diverse, inclusive, and equitable workplace. We believe that talent knows no borders, and we welcome individuals from all backgrounds to help us shape the future of work. Guided by transparency and agility, we foster an environment where everyone is valued and empowered to thrive.

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