IT Virtual Assistant

Position Title: IT Virtual Assistant

Location: Remote

Type of Employment: Full-time

Salary Range: TBA

Job Summary:

We are looking for a skilled and reliable IT Virtual Assistant (IT VA) to provide technical support and assist with managing the companys digital systems and tools. The ideal candidate will help maintain IT operations, troubleshoot technical issues, support team members with software and system usage, and ensure smooth day-to-day technical functionality across the organization.

This role is perfect for someone who is tech-savvy, detail-oriented, and comfortable working remotely while supporting a distributed team.

Key Responsibilities:

• Provide technical support and troubleshooting for software, hardware, and connectivity issues.
• Assist with VPN setup, configuration, and troubleshooting to ensure secure remote access for team members.
• Manage and maintain cloud-based systems such as Google Workspace, Microsoft 365, and other collaboration tools.
• Set up and manage user accounts, permissions, and security access across company platforms.
• Support website maintenance, updates, and basic troubleshooting (WordPress or similar CMS).
• Manage email systems, domains, hosting, and DNS settings.
• Assist with setup and troubleshooting of CRM, project management, and automation tools.
• Monitor systems to ensure data security, backups, and compliance with IT best practices.
• Provide technical support during virtual meetings, webinars, and internal system rollouts.
• Maintain IT documentation, system guides, and troubleshooting procedures.

Required Skills & Qualifications:

• Proven experience as an IT Support Specialist, IT Assistant, or IT Virtual Assistant.
• Strong knowledge of computer systems, networks, and IT troubleshooting.
• Experience with VPN setup, configuration, and remote access security.
• Familiarity with Google Workspace, Microsoft 365, and cloud-based tools.
• Basic knowledge of website management (WordPress or similar CMS).
• Understanding of networking basics, DNS, hosting, and domain management.
• Strong problem-solving and analytical skills.
• Excellent communication skills, with the ability to explain technical concepts to non-technical users.
• Ability to work independently in a remote environment.
• Strong attention to detail and organizational skills.
• Knowledge of basic coding (HTML, CSS, or JavaScript).
• Familiarity with cybersecurity best practices and data protection.
• Experience supporting remote teams or distributed organizations.

Benefits:

• Permanent Work from home
• Great team of smart people, in a friendly and open culture
• Real responsibilities and challenges in a fast-evolving company
• 7-14 days annual leave credits

Submission Instructions:

• You can directly send your application in: https://www.careers-page.com/ironbrij-2#openings
• Attach your resume in PDF Format and make sure to include your tools & software proficiency.