Jr. Contract Billing Meter Specialist

Job Title: Jr Contract Billing Meter Specialist 

About the Client: We tailor solutions for Managed IT, Print, Cloud and Security solutions, we simplify our clients lives by being a single-source solutions provider.

Overview: The Contract Billing – Meter Specialist is accountable for the auditing, collecting, and
maintaining of data associated with customers office equipment

Responsibilities:

• Facilitate optimized meter acquisition process
• Manage Meter Inbox in Outlook, respond to questions and requests, enter incoming meters and providing meters to supporting dealers
• Review and audit of eAutomate Meter Contact reports to ensure accurate request generations
• Input customer meter billing information into eAutomate
• Communicate to Contract Billing Supervisor any customer meter billing issues
• Review and audit meter reports to ensure eAutomate sync; identify and investigate unmanaged suspect devices.
• Partner with service team to resolve all serial number issues or other related issues that are discovered during or after service is performed on machines under contract
• Interact with contract administrators with serial corrections, location moves, contract questions, etc.
• Encourages and builds positive relationships and communicates effectively with all co- workers and outside customers and vendors
• Conducts self at all times as the public image of the company in accordance with Code of Conduct
• Other duties may be assigned to meet business needs

Qualifications:

• Ability to sustain a high level of activity; prioritize and perform a variety of concurrent tasks with minimal direction
• Self – motivated, strong desire for task completion and follow up
• Sharp attention to detail and accuracy; excellence organizational skills
• Excellent communication and customer service skills via telephone, e-mail, and in person
• Strong relationship management skills with external and internal customers
• Must be able to develop partnerships with local management
• Proficiency using MS Office Suite; Word, PowerPoint, Outlook, and Advanced Excel skills necessary (Lookup & Pivot Tables)
• Previous experience with eAutomate (ERP System) is desired but not required
• Previous customer service, administrative, sales, or marketing experience desired but not required

Schedule: 10pm-7am PH TIME

Setup: Remote 

Why Join STAFFVIRTUAL?

• Competitive compensation and benefits package

  • HMO Day 1 + FREE dependent coverage

  • De minimis and allowances

  • Attendance bonus

  • Paid time offs

• Company-provided work setup (laptop, monitor, accessories)

• Training, career growth, and global exposure

• A collaborative and supportive team culture

If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, wed love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!