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Junior BA/Support

icon building Company : Octal Philippines, Inc.
icon briefcase Job Type : Full Time
icon geo-alt Quezon City, Philippines

Number of Applicants

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Job Description - Junior BA/Support

Description
  • Should have problem solving, decision making and analytical skills
  • Ability to configure, monitor, and manage ERP systems such as Order Management System is a plus
  • Ability to do user training
  • Ability to conduct quality assurance testing
  • Basic knowledge in MySQL or basic SQL scripting


Requirements
  • Computer Science or any IT-related course
  • Minimum of 2-3 year experience
  • Should be able to directly interact with clients and different groups to understand system issues, system requirements, etc.
  • Should be able to monitor/track the resolution and next steps/actions needed on issues and concerns raised by client
  • Knowledge on any service or helpdesk management system is a plus
  • Should be able to conduct information gathering to help identify areas in which the system can improve on and perform effectively and efficiently
  • Experience with technical writing especially documenting process flow diagrams, business requirements documents, problems and solutions for customers and other support personnel, creating user’s manual


Benefits
  • Allowances
  • Health Insurance,
  • Hospitalization Insurance
  • Accident Insurance
Original job Junior BA/Support posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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