Junior Business Analyst (Process Improvement) | Hybrid

• Understanding how the business processes works and
  its business requirements.
  
• Designing, creating, and updating Taxonomy, Process
  Maps and write Procedures for both Internal and
  External clients.
  
• Analyse structure and systems of a business. How the
  process works, SLAs, workflow and what systems they
  are using.
  
• Identify pain points of the process and suggest
  opportunities on how the business can improve their
  processes.
  
• Provide analysis, opportunities and recommendation to
  help align or standardize different processes and
  procedures.
  
  

• Identify project scope and provide scoping and
  technical documentation.
  
• Gather technical development requirements and other
  requirements needed for automation development
  
• Oversee development and implementation of internal
  automation projects and other continuous improvement
  projects.
  
• Build test cases with developer and conduct internal
  testing with the newly developed solution.
  
• Help GM of Strategy & PMO in the delivery of strategic
  projects whenever BA is required.
  
• Provide quality control and support for the newly
  implemented project.
  
• Conducts workshops, roadshows and product
  demonstration to stakeholders.
  
• Assist Client Delivery & Optimization Manager in
  managing the pipeline of projects,and identifying
  process improvement opportunities for both internal
  and external clients.
  

• Support Client Delivery & Optimization Manager in
  project delivery which includes creating estimates,
  benefits realization, establishing project baselines and
  target, scoping and planning, and project
  implementation.
  
• Identification of best practices, process bottlenecks and
  gaps.
  
• Execute tasks for different external clients. These may
  include doing email, admin, processing and QA tasks.
  

Requirements

• Candidate must possess at least a Bachelor’s degree/College Graduate
  
• Graduate of BS Industrial Engineering or Business Degree is highly preferred.
  
• Minimum 1 year of experience as Business Analyst
  
•  Must be excellent in doing process maps and procedure writing using Visio.
  
• Excellent process documentation skills.
  
• Familiarity with Agile type approach
  
• Familiarity with Lean Six Sigma is a plus.
  
• Experience in Project Management tools such as Jira, MS Planner and MS Project (Napkin AI or Draw IO)
  
• Amenable to work Once a week Onsite at Eastwood, Quezon City
  

Benefits