Key Account Manager

About Jobstreet by SEEK

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

The Key Account Manager is mainly responsible in ensuring that client's sourcing needs are addressed using JobStreet.com solutions, maintaining long-term business partnerships with corporate accounts.

Responsibilities:

1. Account management for assigned account base and ensure client retention by providing excellent customer experience through:

   - Monthly touchpoint via call outs

   - Conducting Annual Account Reviews

   - Submission of ad hoc reports, as needed

   - Providing after-sales support through consultation and sharing of best practices

2. Design strategies or campaigns to ensure growth of your own account base.
3. Create value proposition to various HR solutions offered by JobStreet by SEEK.
4. Understand and demonstrate knowledge in market trends and competition.
5. Develop and effectively implement sales strategies to ensure achievement of sales targets.
6. Identify and grow sales opportunity within the existing base and able to cross sell when needed.
7. Prepare and analyze sales performance tools and reports, including trends analysis to monitor and improve sales results.

• Must possess good communication and people skills. Able to confidently communicate and present in English to clients across all position levels.
• Possesses a creative mindset and a proactive, can-do attitude, demonstrated by developing innovative solutions to complex problems
• Self-learner and resilient. Exudes passion for helping people, excellence, and innovation
• Experience in business-to-business sales or in solution selling is preferred.
• Has the initiative and capacity to thrive in an ever-evolving environment.
• Proficiency with CRM software such as salesforce is preferred.
• At least 2 years of working in related or unrelated field is preferred.

Perks and Benefits

• Attractive remuneration package
• Hybrid Working
• Flexible leave offerings
• Smart casual dress code every day

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.