Key Account Manager (North/Central Luzon)

The Company 

iNova is a different kind of health company. We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world. Our diverse portfolio of iconic, market-leading consumer health brands and prescription medicines are backed by science and distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. Experience the iNova difference today. 

The Opportunity

The Key Account Manager’s main responsibility is to grow his/her assigned account or territory and develop strategic customer business plans that foster collaboration, capture key issues and opportunities, aligned with brand strategies and customer KPIs as a means to mutually grow the business. This involves developing Optimum Assortment, G2N and Returns management, In-store visibility and execution, pricing and promotion strategies, based on factual data to drive shopper purchase behavior and market share growth. This role will cover North/Central Luzon & a big wholesaler and will be based in Pangasinan or Pampanga.

Key Responsibilities:

Financials/Sales 

• Provide Forecast and Ensure Achievement of Sales Target


• Gross to Net Management within company standard


• Manage Returns within industry standard

Channel and Customer Management

• Deliver end to end management of customer needs including service levels and operational process improvements


• Confidently engage with top key stakeholders and provide relevant solutions internally and externally


• Product Inclusions and Distribution Improvement on reach and depth (Must Sell Assortment) 

Business Strategy and Planning

• Trade Program Proposal


• Business Building Activities including excellent execution of programs


• Implementation of Marketing initiated activities 

Admin 

• Report Submissions


• Coverage Plan adherence and productivity

About You

• Graduate of any 4-year college course, preferably business or science related


• At least 5 years of relevant Key Accounts/Distributor Management experience in the FMCG/Consumer Healthcare/OTC Field

• Proficient in Excel, PowerPoint, and reporting tools; experience with dashboards, branch scorecards, or trade execution tracking is an advantage.

• Must possess adequate driving skills, and holder of a valid driver’s license. 


• Has the ability to seek creative but compliant solutions to various issues


• Has the ability to do root cause analysis, turn insights into actions and provide solutions as needed


• Has a positive mindset and can-do attitude towards change and challenges

• Must be mobile and willing to travel across (areas) for visits, business reviews, coordination meetings, and execution checks.


• Effective communicator with the ability to provide clear updates, performance summaries, recommendations, and feedback.


• Ability to drive branch-level sales growth by improving product availability, supporting transfer sales, and executing agreed commercial priorities.


• Skilled in managing a certain territory and coverage through regular store visits, issue resolution, and disciplined follow-through.


• Capable of monitoring KPIs such as sales achievement, distribution, stock availability, promo compliance, merchandising execution, call coverage, and branch engagement.


• Adhere to company values at all times.