Key Account Supervisor

We are seeking a results-driven Key Account Supervisor to manage and grow relationships with major clients and retail partners in the FMCG or non-food industry, based in Manila. This role is responsible for achieving sales targets, executing promotional plans, and ensuring excellent service to key accounts. The ideal candidate will lead a team and work closely with internal departments to support account needs and drive business performance.

Key Responsibilities:

• Manage day-to-day operations and performance of assigned key accounts (e.g., supermarkets, drugstores, retail chains).
• Lead a team of account specialists or merchandisers in executing trade plans and promotions.
• Build strong client relationships to ensure customer satisfaction and long-term partnerships.
• Monitor account performance, analyze sales reports, and develop action plans to meet targets.
• Coordinate with sales, marketing, logistics, and finance teams to ensure timely delivery, billing, and execution of programs.
• Resolve client issues efficiently and professionally.

• Bachelor’s degree in Business, Marketing, or related field.
• At least 2–4 years of experience in key account management or sales supervision (preferably in FMCG or retail).
• Strong leadership, negotiation, and client servicing skills.
• Proficient in MS Office; knowledge in sales or ERP systems is a plus.
• Willing to travel or be field-based when needed.