Korean Collections Analyst (Php 80,000)

BENEFITS : •Vacation Leave and Sick Leave
•HMO Plan (2 Free dependents)
•Rice Allowance
•Wellness Allowance
•Retirement Plan
•Group Life Insurance
•13th Month Pay
•Government Mandated Benefits JOB DETAILS : Company Profile: A global financial technology company with a wide range of financial services such as market insights, risk assessment, analytics, investing solutions to name a few, offered to more than 200 countries and thousands of institutions worldwide.

Position: Korean Collections Analyst
Industry: Financial Market Data Provider
Location: Mckinley, Taguig City
Salary: Php 80,000 (Open for negotiation)
Work Schedule: Dayshift, Weekends off
Work Setup: Hybrid Setup

Benefits:
•Vacation Leave and Sick Leave
•HMO Plan (2 Free dependents)
•Rice Allowance
•Wellness Allowance
•Retirement Plan
•Group Life Insurance
•13th Month Pay
•Government Mandated Benefits

Requirements:
•Korean National proficient in English
•Filipino with Intermediate to Advanced Level of Proficiency in Korean language
•Proficient in both Korean and English Language
•Preferably graduate of Bachelor’s Degree Holder in Business Administration, Finance or related field
•With knowledge in Financial Market is a big advantage
•Fresh graduates are welcome to apply

Responsibilities:
•Initiate phone call 60% and email 40% connect with customers to collect cash on unpaid invoices.
•Build trust and confidence with customers, acting as their advocate when issues are raised.
•Meet key performance targets and operational objectives.
•Ensure adherence to the business engagement model, following touch point guidelines and making sure comments and tasks are properly recorded in the collections system.
•Liaise with internal and external individuals to resolve billing disputes and queries.
•Develop relationships with key stakeholders in Finance, Sales and Operations.
•Prepare daily cash allocation working file for Cash Application team
•Perform and research of unallocated and unidentified payments by reference of Korean Cash allocation policy
•Manage the breach of contract and disconnection process when payments cannot be collected.
•Take ownership of actions from debt and provision meetings.
• Identify accounts that require special attention and act with urgency to resolve issues.
•Approve Credit Check against current process
•Improve the payment check process between the company and the client
•Assist in business relationship development
•Drive credit manage team performance

Recruitment Process:
•Initial interview
•Online assessment
•Hiring manager’s interview
•Language assessment