KYC Analyst

About GoTyme

GoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme’s globally proven digital banking technology and hands-on experience building South Africa’s leading digital bank, TymeBank, one of the fastest-growing digital banks in the world today.

At GoTyme, we have embarked on a journey to democratize financial services and bring next-level banking to the Philippines. We seek individuals who share our belief that the game is worth changing, to join our growing team of GoTymers as we build, launch, and scale a bank that empowers all Filipinos to navigate a path to financial freedom.

About the role

The KYC Analyst will support the KYC team by conducting due diligence and ensuring accurate collection and review of customer documentation. The role focuses on learning processes, executing standard tasks and escalating issues when necessary.

• Gather onboarding client information/documents from external and internal sources related to their account application with GoTyme Bank. 
• Review all gathered documentation and information to ensure compliance with GoTyme Bank’s standards and local regulations. 
• Proactively communicate additional requirements at the origination stage to avoid delays in the KYC process. 
• Research and analyze articles applicable to the case being worked on using approved sources to support findings. 
• Maintain accurate client records in GoTyme Bank’s depository. 
• Assist Customer Support and other internal teams for queries/escalations related to KYC Onboarding. 
• Compile reports that meet reporting requirements, quality and deadlines with consistency. 
• Professionally communicate with range of stakeholders (internal and external). Establish and maintain productive working relationships. 
• Adhere to risk, compliance, fraud and security procedures. Complete all GoTyme Bank’s compliance trainings on time and meet the pass mark set by GoTyme Bank’s Compliance Team. 
• Proactively maintain focus on personal development (knowledge, skills and behaviors). 
• Consistently participate in stand-ups and meetings to actively contribute as a team member.  

• Bachelor’s degree in Business Administration, Finance, or related field
• Open to project-based employment
• Detail-oriented and able to follow processes
• Willing to learn AML/KYC tools
• Professional, adaptable, and works well under pressure
• Team player with a proactive attitude