Lead Qualification & Appointment Setting Specialist (Remote)

We are seeking a reliable and detail-oriented Lead Qualification & Appointment Setting Specialist to support our sales team. This role focuses on engaging leads, qualifying prospects, and scheduling appointments. The ideal candidate has strong communication skills, experience with CRM tools, and the ability to manage multiple tasks efficiently.

Key Responsibilities

Lead Qualification & Outreach

• Review and qualify incoming leads from online forms


• Contact new and existing leads using provided guidelines


• Follow up with leads who have not yet been reached

Appointment Setting

• Schedule appointments with qualified prospects


• Confirm and manage appointment details

Communication

• Handle inbound inquiries in a professional manner


• Conduct outbound outreach via calls, email, and messaging platforms


• Maintain consistent follow-ups to keep leads engaged

CRM & Administrative Tasks

• Update and maintain accurate records in the CRM system


• Ensure lead statuses and notes are properly documented


• Assist in maintaining organized workflows and pipelines

Reporting & Support

• Track and report on outreach activity and lead progress


• Support the sales team with basic customer inquiries


• Follow up on ongoing opportunities as needed

Qualifications

• Strong English communication skills (verbal and written)


• Experience in lead generation, appointment setting, or sales support is an advantage


• Familiarity with CRM systems


• Highly organized with strong attention to detail


• Ability to manage multiple tasks and follow-ups effectively

Work Setup

• Remote role


• Requires timely follow-up and responsiveness to leads