Level Up Your Career! | TTEC Cebu | Outbound Sales Representative II

Level Up Your Career! | TTEC Cebu | Outbound Sales Representative II APPLY NOW

TTEC

Level Up Your Career! | TTEC Cebu | Outbound Sales Representative II APPLY NOW

• At least 1 year(s) of working experience in the related field is required for this position.
• Candidate must possess at least a TESDA / Technical / Vocational Certificate on any course.
• Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.
• Required skill(s): Customer service oriented.
• Required language(s): English.

Responsibilities

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Cebu, you’ll be a part of bringing humanity to business. #experienceTTEC 

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippinessays it all!  

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Cebu office at eBloc Tower 2, Geonson Street, Asiatown IT Park. 

What You’ll be Doing  
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers’ experience being just average or an exceptional one. 

During a Typical Day, You’ll  

Answer incoming communications from customers

Conduct research to provide answers for customers to resolve their issues 

What You Bring to the Role  

At least 1-year BPO experience (Voice) if you’ve completed Senior High School or 2 years in college 

2 years BPO experience (Voice) if you’ve completed High School (Old Curriculum) 

Recognize, apply and explain your product or service knowledge

What You Can Expect  

Get up to Php10,000* Retention Bonus (*terms & conditions apply)  

Supportive of your career and professional development 

An inclusive culture and community minded organization where giving back is encouraged 

A global team of curious lifelong learners guided by our company values 

And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives 

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Cebu, you’ll be a part of bringing humanity to business. #experienceTTEC 

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippinessays it all!  

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Cebu office at eBloc Tower 2, Geonson Street, Asiatown IT Park. 

What You’ll be Doing  
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers’ experience being just average or an exceptional one. 

During a Typical Day, You’ll  

Answer incoming communications from customers

Conduct research to provide answers for customers to resolve their issues 

What You Bring to the Role  

At least 1-year BPO experience (Voice) if you’ve completed Senior High School or 2 years in college 

2 years BPO experience (Voice) if you’ve completed High School (Old Curriculum) 

Recognize, apply and explain your product or service knowledge

What You Can Expect  

Get up to Php10,000* Retention Bonus (*terms & conditions apply)  

Supportive of your career and professional development 

An inclusive culture and community minded organization where giving back is encouraged 

A global team of curious lifelong learners guided by our company values 

And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives 

• Full Time position(s) are available.
• Number of vacancies: 50.

About Us

We’re guide by the values

• Lead every day:  We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
• Do the right thing:  We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
• Reach for amazing:  We are innovators who make amazing things possible. We spark creativity and never accept can't.
• Seek first to understand:  We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.
• Act as one:  We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.
• Live life passionately:  We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.

Diversity and inclusion at TTEC

There’s diversity. And then there’s inclusion. We foster an inclusive culture where YOU are welcome to be well...YOU. So, join our team and bring your authentic self to work at TTEC!

Meet a few of our team members in our TTEC Welcomes Me as they share what they experienced before joining the team.

And how they are now encouraged to be themselves as a part of our global family at TTEC. Bring your smile to our vibrant global culture!

Committed to your development

We hear it every day. I want to grow. I want to learn. I want to elevate my career. And we’re here for it! With all the global changes we’ve all been through over the past few years, our commitment to giving you the tools, systems, and support you need to enhance your career has never been more important. It's everything from your new hire orientation (yay, welcome onboard!), to understanding your performance goals and performing in your role, to continued training and development along the way.

It's all the ways we ensure you get what you need to succeed and reach your career goals. Did we mention we have over 10,880 free courses, certifications, and learning modules waiting for you in our TTEC Talent platform? Our goal is to bring more smiles to your face by helping you to elevate your career!