Manager - Compliance

Manager - Compliance

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

This role is responsible for managing the day-to-day execution of Compliance Monitoring & Testing (M&T) reviews performed by the Independent Compliance Testing (ICT) team. A successful candidate will have audit or compliance testing experience within a large bank and a focus on control design and effectiveness. The Manager will provide general support to the Director of ICT to ensure effective and efficient execution of the multi-year ICT plan, including:

• Execute Compliance risk procedures on M&T projects in conformance with department standards, methodology, budgets, and deadlines (inclusive of planning, fieldwork, reporting, and wrap-up activities) while utilizing departmental and company tools proficiently.


• Communicate objectives, scope, risks, and findings articulately and with impact to individuals at various levels of business management.


• Work with unstructured tasks/ risk pillar and provide a structured output.


• Interview relevant stakeholders to document, understand, and assess relevant Compliance risks and controls.


• Execute testing of control design and control operating effectiveness in global M&Ts of first and second line of defense business functions specific to Compliance risk.


• Efficiently manage routine client status meetings, M&T requests, and other administrative tasks.


• Assist in the documentation and risk-based evaluation of M&T observations and findings.


• Coordinate with client management to capture relevant action plans and execute subsequent validation of such activities.


• Work on simultaneous integrated M&T projects of all sizes and complexity across multiple business areas for different M&T leaders.


• Develop and document ideas for analytical control testing to continually expand the breadth and depth of M&T coverage and enhance M&T efficiency.


• Develop familiarity with Compliance risk across all lines of businesses, globally.


• Effectively coach/mentor and develop analysts in all aspects of the M&T methodology.


• Maintain internal M&T competency through ongoing professional development.


• Staying abreast of applicable Regulatory and legislative changes

Minimum Qualifications:

• Five (5) or more years of experience in M&T, risk management, audit or other relevant role in the financial services, banking, or card products industries.


• Bachelor of Art/Science or equivalent degree.


• Experience or familiarity with Compliance risk including working knowledge of the laws, rules and regulations governing American Express businesses.


• Proficiency in Fair Lending, Financial Crimes, marketing offer fulfillment and UDAP/UDAAP requirements, Privacy, Compliance Risk Assessment, general regulatory knowledge, issue management, and risk system management. Influence continuous Innovation with a view to drive organizational improvements and impacts.


• Be self-motivated, dependable, adaptable and detail oriented with a proven ability to work independently or within a team environment as required.


• Ability to multi-task effortlessly and manage competing priorities under demanding deadlines.


• Demonstrated experience and competency in the assessment of risks, control design and effectiveness and process assessment.


• Data-driven mindset and experience in the manipulation, assessment, interpretation, documentation and presentation of data to support a conclusion.


• Experience in analyzing data, interpreting results, identifying potential discrepancies and/or risk and experience with data analytics tools and data visualization.


• Strong written and verbal communication skills.


• Ability to collaborate, influence, and communicate efficiently across M&T teams.


• Ability to ask the “right” questions without having extensive knowledge in a particular business area.


• Demonstrated ability to manage people in a way that inspires, develops, and delivers results.


• Demonstrated integrity, innovation, teamwork, and excellence. Extensive business process experience in the financial services industry, including an understanding of related products, services, features, economics, and key regulations.


• Ability to break down a complex problem into components, solve them by potentially using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity.


• Excellent storytelling and visualization skills.


• Strong presentation and project management skills.

 
Preferred Qualifications:

• Relevant audit and compliance professional certifications are preferred (Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) etc.).


• Demonstrative experience with databases, SQL, and data manipulation.


• Experience with MS Excel, MIS, business intelligence tools or other data presentation experience.


• Familiarity with python or other scripting languages.

Additional Details:

• Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig


• Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)


• Work From Home Requirements:
  
  
  
  • Must have at least 25 mbps internet connection plan / speed
  
  
  • Must have a private & quiet area to work at home
  
  
  
  


• American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries


• Bonus incentives


• Support for financial-well-being and retirement


• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)


• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need


• Generous paid parental leave policies (depending on your location)


• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counseling support through our Healthy Minds program


• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.

To know more about our recruitment process, you may watch this short video – What to Expect: Recruitment at American Express