BENEFITS : Regular Upon Hire Medical, Gym Education Support Loans and Dental Allowance Government Mandated benefits Shuttle Services JOB DETAILS : COMPANY PROFILE: The company is a multinational IT Company and a trusted manufacturer of hard disk and storage devices.
Position: Mandarin HR Helpdesk Location: Laguna Salary: Php 65,000 - Php 75,000 ALL BASIC Schedule: Dayshift (9:00 AM TO 6:00 PM) Benefits: Regular Upon Hire, Medical, Gym, Education Support, Loans and Dental Allowance, Government Mandated benefits, Shuttle Services
Requirements: Proficient in Mandarin and English Experience assisting customers on phone and live chat, email, social media and web form submissions Preferably Filipino-Chinese or fresh graduates or someone with CSR background Amenable to work in Laguna
Duties: Responsible to answer emails and chat regarding Payrolls and HR role Provide solutions inquiries of employees of these companies located abroad Responding via email if the inquiry is basic Coordinate with employees of head office located in China Updating employee file such as new address or marital status Respond to internal employee concerns via email and calls Answer calls from internal employees during office hours Listen to global employees and give solutions to their concerns Explain and record disputes to salary Refresh employees regarding signed agreement Collect and approve employees leaves and absences
Recruitment Process: Initial Interview Language Assessment Final Interview
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