Marketing Analytics Manager

Company Overview: Our fast-growing direct-to-consumer retailer specializes in aftermarket auto parts and accessories. We are a publicly traded company with a vertically integrated supply chain and multiple fulfillment centers across the United States committed to providing the highest quality products and exceptional customer service to our customers. As we continue to grow, we are seeking a Marketing Analytics Manager to lead our efforts in managing Marketing insights and analytics for with the goal of delivering an exceptional customer experience that drives growth and loyalty across the ecosystem. 

Our Culture: At , we’re DRIVEN by our core values: Safety First, Customer Focused, and a Commitment to Excellence. These values guide us in everything we do and push us further in our growth both as a company and as people. They cultivate an environment where employees are inspired and empowered as we build and thrive together. All the hard work of our entire team has resulted in back-to-back record-breaking quarters since 2020, as well as our inclusion in the Los Angeles Business Journal’s top 100 Best Places to Work in Los Angeles list for four years in a row (2020, 2021, 2022 & 2023). Join us! 

Job Summary: Reporting to the SVP Data Science & Advanced Analytics and Head of Marketing

The Marketing Analytics Manager role is focused on leveraging data-driven insights to enhance customer retention and optimize the end-to-end customer experience. Responsibilities include analyzing customer data across owned and operated Marketing channels, collaborating with cross-functional teams to improve CX, and providing actionable insights to inform Marketing strategies and tactics with the goal of driving incremental growth and repeat purchase rates.

At , Marketing and analytics go hand in hand. In this role, you will manage analytics across the entire Marketing and Customer Experience Team. You will develop methodologies to understand the impact across Loyalty Marketing, Content Marketing, Performance Marketing, Creative and Brand Marketing. You will also identify the right metrics for success and develop measurement techniques to make investment recommendations. You will work with various internal stakeholders across general management to support the development of new programs that will improve customer engagement and business growth. This is an opportunity to guide impactful decisions that will improve the experience of our customers,

The ideal candidate possesses strong analytical skills, proficiency in data analysis tools, and a passion for enhancing customer acquisition, retention, and loyalty. This will require demonstrable capabilities in:

Requirements: 

is an equal-opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring that we fulfill this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. 

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.