Marketing Communications Manager

Job Description - Marketing Communications Manager (240045F)

Marketing Communications Manager ( 240045F )

Philippines | Full-time | Permanent | Flexible Working Times

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

ACCOUNTABILITIES:

• The role is responsible for planning and executing a digital marketing strategy to promote a brand, products, or services on all available digital marketing channels.
• Supervise the other experts working in the digital marketing team in the country and regional office.
• Oversees various communication channels and activities, such as media relations, public relations, social media, newsletters, websites, events, presentations, reports, and crisis management.
• Collaborate with different departments and teams, such as Marketing, Human Resources, Legal, and Senior Management, to ensure consistent and coherent messaging across the organization.
• Monitor and evaluate the impact and effectiveness of the communication efforts, and provide feedback and recommendations for improvement.
• Manage a team of Communication Specialists and provide them with guidance and support.
• Provide inputs with knowledge of country market environment and customer needs, to facilitate regional to formulate marketing programs.
• Evaluate service delivery capabilities. Assist in appointing marketing agencies for digital advertising, social media management, direct marketing, public relations & media relations.
• Monitor the maintenance of the customer database through Marketo, and use it for identification and segmented targeting of customers for customer engagement.
• Plan, organize, and direct an efficient and effective team of marketing professionals.
• Develop IKOs/KPIs with team members and monitor individual performance.
• Conduct performance review and coaching. · Prioritise and manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional, and Country objectives and targets. ·
• Identify training needs and opportunities to develop a highly skilled Marketing Department.

We look forward to receiving your application!

YOUR PROFILE:

• Bachelor's degree in Marketing or a related field
• Excellent written and spoken English is required
• Proven working experinece in Marketing, Digital Marketing, PR and Event Management
• Proven track record in developing and implenting marketing plans and communication strategies
• Demontrate experience in leading and managing marketing database, social media, and campaigns
• Strong analytics skills and data-driven thinking

Posting Legal Entity DHL Express (Philippines) Corp.
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