Medical Billing Specialist

Medical Administration (Healthcare & Medical)

Full time

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• The Patient Accounts Receivable Representative (PAR) performs a variety of basic to moderately complex tasks related to posting payments, adjustments and transfers to the billing and collection system in a timely and accurate manner. 
• Print daily lockbox images and bank statement.
• Review insurance explanation of benefits and post payments to host system.
• Post payments, and ensures allowances, adjustments and write-offs are posted correctly.
• Post denial reasons and forward to follow up representative for further review.
• Process zero pay explanation of benefits and appropriate reasons for zero pay.
• Verify electronic remittances posted accurately.
• Process and post credit card payments.
• Investigate unidentified cash and resolve misdirected payments.
• Act cooperatively and responsibly with patients, visitors, co-workers, management and clients.
• Maintain a professional attitude.
• Maintain confidentiality at all times.

Internal Responsibilities:

• Adheres to all company policies and procedures including, but not limited to those identified within the Standards of Business Conduct and the Employee Handbook, as may be amended from time to time. Adheres to all applicable laws and regulations and the company's governance/compliance program.
• Responsible for reporting violations of the company's policies and procedures, Standards of Business Conduct, governance program, laws and regulations through the company's Help Line or other mechanism that may be available at the time of the violation. Assists with internal control failure remediation efforts.
• Becomes knowledgeable of internal control responsibilities through training and instruction. Responsible and accountable for internal control performance within their area of responsibility. Participates in the internal controls self-assessment process.
• Ensures concerns with internal control design or performance and process changes that impact internal control execution are communicated to management.

Minimum Knowledge, Competencies & Qualifications:

• 2 years experience in healthcare customer service or insurance collections field.
• Strong knowledge of computer billing systems
• Ability to work well individually and in a team environment.
• Able to work in a professional, corporate setting.
• Experience working with customer support/client issue resolution management.
• Proficiency with MS Office.
• Excellent oral and written communication skills.
• Candidate must be wiling to report onsite in Ortigas Pasig. 

Travel:

• No travel is required.

Physical Demands:

• The physical demands and work environment characteristics described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. The employee must occasionally lift and/or move up to 15 pounds.
  • Mental Demands: The employee must be able to follow directions, to get along with others, and handle stress;
  • Work environment: The noise level in the work environment is usually minimal

Your application will include the following questions:

How many years' experience do you have as a Healthcare Representative?

Visaya Knowledge Process Outsourcing Corporation

Filipino Heart with a Global Frame of Mind

Visaya Knowledge Process Outsourcing Corporation started out in 2007 with a handful of employees who dedicated themselves to exemplary and cost-efficient service delivery. As of 2019, we have 1900+ seats across multiple sites in strategic locations across the Philippines.

As a proudly Filipino organization, we draw deeply from a culture of ‘malasakit’, or caring. Client engagement isn’t just a one-off interaction - it’s an opportunity to build a lasting relationship. Following this, we offer a unique brand to your customers, clients, stakeholders and employees by running processes at the highest standards of quality and security, while always showing them the courtesy and consideration for which Filipinos are known.

Committed to service excellence. Leads with conscientiousness. Creative and innovative.

These are who we are.

Our Vision

The global Filipino brand serving multi-industry clients worldwide.

Our Mission

Serving as one, with Filipino grit and purpose.

Our Core Values

Dedication and commitment

Results-oriented

Excellence and innovation

Accountability and integrity

Malasakit through servant leadership

Filipino Heart with a Global Frame of Mind

Visaya Knowledge Process Outsourcing Corporation started out in 2007 with a handful of employees who dedicated themselves to exemplary and cost-efficient service delivery. As of 2019, we have 1900+ seats across multiple sites in strategic locations across the Philippines.

As a proudly Filipino organization, we draw deeply from a culture of ‘malasakit’, or caring. Client engagement isn’t just a one-off interaction - it’s an opportunity to build a lasting relationship. Following this, we offer a unique brand to your customers, clients, stakeholders and employees by running processes at the highest standards of quality and security, while always showing them the courtesy and consideration for which Filipinos are known.

Committed to service excellence. Leads with conscientiousness. Creative and innovative.

These are who we are.

Our Vision

The global Filipino brand serving multi-industry clients worldwide.

Our Mission

Serving as one, with Filipino grit and purpose.

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