Medical Coder Supervisor

Job Expectations:

• Position Type: Experienced - Senior/Lead
• Employment Type: Full-Time, Permanent (Direct Hire)
• Work Setup & Location: Hybrid (4 days onsite per week) - Bridgetowne Ortigas, Pasig
• Work Schedule: Weekdays; Mid Shift
• Available Headcounts: 10+ FTEs
• Industry: Global Accounting Firm

About the Job:

We are looking for an experienced Revenue Cycle Managed Services Senior Associate to join our client's team and support the delivery of high-quality healthcare revenue cycle solutions. In this role, you will work closely with clients and internal teams to improve revenue cycle performance, streamline operations, and support end-to-end process enhancements. You will act as a key contributor in project delivery, provide subject matter expertise, and help drive operational efficiency and service quality across engagements. This role offers the opportunity to contribute to meaningful healthcare transformation while strengthening your leadership and technical expertise.

Key Responsibilities:

• Support client-facing consulting engagements focused on healthcare revenue cycle management, operational improvement, and project delivery
• Provide subject matter expertise across revenue cycle processes, including front-, middle-, and back-office operations, denials management, coding, clinical documentation, appeals, and payer interactions
• Oversee coding and clinical denial management activities, including denial review, root cause analysis, appeals preparation, resolution tracking, and denial prevention initiatives
• Supervise and mentor team members through coaching, performance management, training, and knowledge-sharing programs
• Collaborate with clinical, coding, billing, payer, and cross-functional teams to improve documentation quality, coding accuracy, compliance, reimbursement outcomes, and service delivery
• Analyze denial trends, payer behavior, operational performance, and key metrics to identify improvement opportunities, recommend solutions, and support process optimization and automation initiatives
• Communicate project updates, issues, and risks to stakeholders while ensuring adherence to professional, technical, regulatory, and compliance standards

Qualifications:

• Bachelor's Degree in Business Administration, Accounting, Healthcare Administration, or related field
• 4+ years of experience in revenue cycle management, healthcare operations, or consulting services
• Strong understanding of healthcare revenue cycle processes (front, middle, and back-office), including denials management, coding, clinical documentation, appeals, and payer interactions
• Experience supporting or leading workstreams within client-facing engagements and mentoring team members
• Experience with Epic HB (Hospital Billing) and Epic PB (Professional Billing) is highly desirable
• Proven ability to analyze processes and recommend operational improvements
• Familiarity with healthcare systems, workflows, and automation tools is an advantage
• Strong collaboration, communication, and stakeholder engagement skills
• Ability to work independently and support multiple priorities in a fast-paced environment
• Excellent interpersonal and communication (written & verbal) skills
• Can start immediately, if possible

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