Medical Records Specialist / Legal Assistant

The Medical Records Specialist will play a key role in supporting our personal injury cases by managing the request, follow-up, and organization of medical records and billing documentation. This is a critical position that helps ensure timely and complete documentation for new cases.

• Request medical records and billing statements from hospitals, emergency rooms, imaging centers, and other relevant providers.
• Manage follow-ups with third-party providers such as PIOX, Sharecare, etc.
• Prepare and send HIPAA-compliant requests, including cover letters and authorization forms.
• Track the status of outstanding requests and ensure timely receipt of records.
• Communicate with local providers, including chiropractors and physical therapy offices, regarding patient records.
• Enter and manage case information in Prevail case management system.
• Coordinate closely with attorneys, claims managers, and legal assistants to ensure case readiness.

• 1–2 years of experience in a similar role involving medical records, billing, or legal support.
• Familiarity with HIPAA regulations and medical terminology.
• Experience with Prevail or other legal case management systems (training available).
• Strong attention to detail and excellent organizational skills.
• Ability to work independently and as part of a collaborative legal team.
• Professional communication skills, both written and verbal.
• Bilingual (English/Spanish) is a plus, but not required.

Schedule: Monday to Friday | 8:30 AM – 5:00 PM CST