Medical Sales Representative

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Promote use and sale of consumer and prescription products to designated customers (physicians, hospitals, retail and wholesale drug establishments) in order to achieve territory plan objectives, in accordance with company policies and procedures and under the supervision of the District Sales Manager.

Responsibilities:

• Plans, schedules and makes calls to targeted and high-value customers to inform about new and existing drugs and explain characteristics and clinical studies conducted with drug.
• Ensures call coverage, call concentration and call reach are achieved as per the standards set by the company.
• Visits drugstores and pharmacies to manage stocks and do sell – in/sell-out analysis.
• Design and develop a yearly business plan, operational objectives and strategies and regularly monitor based on set KPIs and directions set by the District Sales Manager
• Prepares for monthly business review meetings, analyzes sales data and monitors and records sales performance.
• Conducts one-on-one product presentations/in-clinic detailing to doctors, pharmacists and pharmacy branch managers.
• Uses and implements action plan to contribute to achievement of agreed territory sales objectives.
• Provides and accounts for drug samples distributed to HCPs according to company and regulatory standards.
• Receives feedback and comments on products from HCPs and forwards appropriate information to the Management.
• Works with management, other company sales representatives, Sales Service and Marketing to keep account activity and literature up to date.
• Develops and maintains relationships with retail and wholesale accounts by tracking stock and contract compliance.
• Maintains proper doctor database with correct classification, calls and other sales data with ongoing update in computer database.
• Regularly monitor sales from different channels including dispensing doctors’ orders and inventory, analyzes their business and plan necessary action plans
• Investigates and resolves customer problems and address with urgency
• Attends conventions and other business-related meetings
• Prepares and submits weekly/monthly reports showing call performance, sales, implemented activities, competitive activities and action plans
• Submits accurate reports and expenses on time.
• Adheres to all company policies, procedures and business ethics codes.
• Responsible in complying with the Company’s Safety & Health, Environment Sustainability (HSE) policies and programs

Requirements:

• Minimum two (2) years work experience gained in a pharmaceutical/consumer health care industry
• Proficiency with MS Office in an NT/Windows environment and familiar with sales tracking and reporting software
• Basic selling skills
• Ability to make written or oral presentations effectively and respond to common inquiries or complaints from customers, regulatory agencies or members of the business community
• Ability to read, analyze and interpret common scientific and technical information
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.