Medical Scribe and Healthcare Billing Specialist

Job Title: Medical Scribe and Healthcare Billing Specialist

Position Type: Part-Time

Work Hours: 9:00 AM - 1:00 PM Central Daylight Time, Monday - Friday

Salary rate: $6-$7

 Job Responsibilities:

• Provide real-time medical scribing and note-taking during patient appointments.
• Review, organize, and summarize clinical notes.
• Enter, update, audit, and maintain accurate patient records using Residex EMR/EHR.
• Coordinate patient referrals and follow up with providers and healthcare facilities.
• Schedule, confirm, and reschedule patient appointments.
• Manage inbound and outbound calls professionally.
• Assist with staff training coordination and documentation.
• Verify insurance eligibility, benefits, and coverage.
• Process and follow up on prior authorization requests.
• Submit claims and follow up on pending, denied, or unpaid claims.
• Perform billing reconciliation and account audits.
• Identify missed charges, unbilled services, and unbilled dates.
• Support billing catch-up projects and financial reconciliation.
• Assist with Minnesota Medicaid billing and documentation.
• Maintain organized records, trackers, and administrative workflows.
• Coordinate with clinical, nursing, billing, and administrative teams.
• Potentially assist with phone triage and overnight or 24-hour call coverage in the future.

Requirements:

• At least one year of experience in medical scribing, healthcare administration, medical billing, or a similar role.
• Strong healthcare administrative or clinical background.
• Experience with medical scribing and clinical documentation.
• Experience using Resides EMR/EHR is highly preferred.
• Strong knowledge of insurance verification, prior authorizations, claims processing, and billing workflows.
• Experience supporting a U.S.-based healthcare organization.
• Nursing or clinical experience is highly preferred but not required.
• Registered Nurses from the Philippines are encouraged to apply, although an RN license is not required.
• Excellent written and spoken English communication skills.
• Strong attention to detail and ability to maintain accurate, confidential records.
• Professional, energetic, dependable, and able to work independently.
• Adaptable, eager to learn, and comfortable working in a fast-paced healthcare environment.
• Strong team player interested in building a long-term working relationship.

Basic Requirements

• Must speak and write English clearly and professionally.
• Must have relevant work experience.
• Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
• Must be available to attend video meetings with camera on when required.

Technical Requirements

• Computer: Reliable laptop or desktop computer.
• Internet: Stable high-speed internet connection (minimum 25 Mbps).
• Audio: Noise-canceling headset.
• Video: Working webcam for virtual meetings.
• Workspace: Quiet and professional work environment.

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.