Medical Virtual Assistant - Open to Fresh Graduates

Job Expectations:

• Position Type: Experienced - Associate
• Employment Type: Full-Time; Permanent (Direct Hire)
• Work Setup & Location: Onsite - McKinley, Taguig
• Work Schedule: Mondays - Fridays; Night Shift
• Industry: Healthcare & Legal Outsourcing

About the Job:

We are seeking a reliable and detail-oriented Medical Virtual Assistant to support healthcare providers in ensuring efficient clinic operations and excellent patient service. In this role, you will be responsible for managing scheduling and calendar coordination, verifying patient insurance eligibility, securing treatment authorizations, and assisting with billing processes such as submitting claims, addressing denials, and resolving EOB issues. You will also handle patient calls, including answering inquiries, scheduling and confirming appointments, and recording pre-exam histories. Additional responsibilities include processing mail, updating the EHR system, and overseeing follow-ups to ensure smooth administrative and clinical workflows. This role requires strong organizational skills, accuracy, and effective communication in a fast-paced medical setting.

Qualifications:

• Bachelor's Degree in any medical-allied course.
• With or without prior work experience (training provided).
• Strong organizational and problem-solving skills.
• Excellent English communication skills, both oral and written.
• Proficient in basic computer applications and comfortable using EHR systems.
• Highly detail-oriented, process-driven, and accountable.
• Ability to work on-site and adapt to a clinic's dynamic environment.
• Willing to work on-site at McKinley, Taguig.
• Open to US hours (graveyard shift).
• Can start immediately (preferred).

***Only shortlisted candidates will be contacted; updating/tailoring CV is highly recommended***