Mentor | Performance Coach

A successful Brivity VA Mentor will:

• Partner with our Success and Training teams to guarantee VA success with their client during their first 90 days


• Reduce the overall number of VAs in their care being released due to VA performance, VA training, and Poor Customer Management 


• Reduce the overall number of VAs in their care resigning from BVA


• Increase the number of VA referrals to our recruiting team


• Increase client satisfaction with their VA


• Increase VA satisfaction at BVA and improve overall well-being


• Become a standard for BVA culture and ethics

The right applicant:

• A tenured VA who has proven to support the same client for more than 12 months


• No past disciplinary actions with clients and has not been flagged for any performance related issues 


• Must provide a positive letter of recommendation/endorsement from current client


• Must provide a positive letter of recommendation/endorsement from CSC or CSM


• Must provide a positive letter of recommendation/endorsement from 2 Brivity VA peers


• Must Meet minimum time doctor productivity % in current role over the last quarter


• Loves Brivity and Brivity VA, loves their job, and wants to be our greatest advocate


• A good person / does the right thing no matter what / has integrity in life and work


• Has attention to detail


• History of effectively managing and coaching your client(s)


• Enthusiastic about helping and developing others


• Consistently demonstrates HEALTH at BrivityVA (Hard Work - Extraordinary Results - Accountable - Leaders - Teamwork - Humble)

TIME COMMITMENT

On your own time

• 4 hours a week outside of your working hours for existing client(s)

Weekly Pay

• 
  

  $35 a week extra

  
  

Incentives with Team’s Success / KPI:

• $10 extra paid out after the Mentee successfully completes the first 30 days with their client with no performance issues /escalations / callouts


• $20 extra paid out after the Mentee successfully completes the first 60 days with their client with no performance issues / escalations / callouts


• $30 additional pay out after the Mentee successfully completes 90 days with their client with no performance issues / escalations / callouts


• $150 to the Mentor for every Mentee that reaches a full 12 months with their current clients


• $500 extra for the “Top Mentor” of the year


• Other performance incentives and recognition to come as decided by management