Mgr I Business Support

JOB SUMMARY

Ensure that Admin-related services are provided for all team members; manages the day-to-day business office-related tasks for the organization to ensure high-quality service delivery and operational efficiency.

 

JOB RESPONSIBILITIES

1. Policy Implementation and Compliance
   Oversee the implementation of policies and procedures within the business office to ensure compliance with organizational standards and applicable government regulations.

2. Team Management and Support
   Manage and supervise staff performing office support functions, and provide guidance and assistance on day‑to‑day operational activities as needed.

3.  Administrative Leadership
   Plan, organize, direct, and evaluate the overall administration function, ensuring efficient service delivery and continuous improvement in performance.

4.  Financial and Budget Management
   Manage budgets and cash flow, monitor expenditures, and forecast future financial requirements. Regularly track budget utilization (actual vs. forecast).

5.  Leadership Competencies
   Demonstrate the following competencies:

• Hold people accountable


• Execute plans in a disciplined manner


• Envision the future


• Drive diversity and inclusion


• Collaborate across functions and boundaries


• Coach and develop employees

6. Service Provider Compliance
   Ensure that all service providers (e.g., canteen, janitorial, and transport/driver services) comply with RBA standards and organizational requirements.

7. Facilities and Administrative Improvement
   Identify opportunities to enhance administrative and admin processes, and develop proposals and project plans for management approval.

8. Operational Oversight
   Oversee key administrative functions, including:

• Inventory management of office equipment and supplies


• Processing of expatriate visa requirements


• Uniform management


• Visitor management


• Travel and airline bookings


• Courier services


• Billing and payment processing

9. Vendor and Cost Management
   Analyze operational requirements and recommend the most cost‑efficient suppliers and partners while ensuring service quality.

QUALIFICATIONS AND SKILLS REQUIRED

• Bachelor’s Degree of any course


• At least 10 years of solid experience in related function in a manufacturing setting; with 5 years leadership experience as a manager.

• Ability and desire to navigate an ambiguous space and be able to judge and execute on priorities.


• Project leader skills and natural ability to influence people; effective communication and partnership within and outside of Operations.


• Values: Integrity, Accountability, Teamwork, Innovation